3 patterns of voice troubles on smartphones, 4 patterns of causes and countermeasures in Zoom App

When I tried to use Zoom on my smartphone …
that? I can’t hear the other party’s voice!
My voice does not reach the other party!
In such a case, please do not panic and refer to this article.

 

When participating in Zoom on a smartphone, there are the following patterns of voice trouble.

  1. I can’t hear the other person’s voice, and I can’t even hear my own voice.
  2. My voice does not reach the other party.
  3. I can’t hear the other party’s voice.

Let’s check the cause and solution one by one.

I can’t hear the other person’s voice or my own voice on my smartphone

If you can’t hear the other person’s voice or your own voice on your smartphone, the audio is cut off.

Tap the screen of your smartphone lightly and check the icon at the bottom left .

If you see a headset icon that says ” Audio, ” the audio is disconnected.

Tap this icon, then tap ” Call over the Internet “.

The icon at the bottom left will change to a microphone icon that says ” Mute “.

Now you can exchange voices such as listening and speaking.

My voice does not reach the other party on my smartphone (Part 1)

When you can hear the other party’s voice on your smartphone, but your own voice does not reach the other party.

Check the icon at the bottom left .

If the red microphone icon has a diagonal line and says ” Unmute “, you are in a “mute” state where your voice does not reach the other party.

Tap ” Unmute ” to make the icon a white microphone icon.

My voice does not reach the other party on my smartphone (Part 2)

If the sound does not reach the other party even after unmuting, it is possible that Zoom does not allow you to use the microphone in your smartphone settings.

I will explain on iPhone.

Tap the settings icon.

If you scroll down, you will find ” Zoom “, so tap it.

Item of the microphone, OFF If you have been to, here ON Let’s.

You are now authorized to use your smartphone’s microphone with Zoom.

When you cannot hear the other party’s voice on your smartphone

My voice reaches the other party, but I can’t hear the other party’s voice, or I can only hear it in a quiet voice.

In such a case, first check the volume.

If you can’t hear it even after turning up the volume, tap the Zoom screen lightly and check the icon in the upper left .

If this is Off , you may not be able to hear the other party’s voice, or you may only hear it in a soft voice.

Tap this, On Please be in.

Now you can hear the other person’s voice better.

 

Smartphones originally have a speaker and a microphone.

Therefore, when using Zoom on a smartphone, there are not as many patterns of voice trouble as when using Zoom on a personal computer.

There is no doubt that it is one of the above four patterns.

 

 

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