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Accessing SAML Response Logs in zoom App

ByCorporate Guider Home, Zoom

Overview

Zoom allows you to review SAML Response logs from your SSO provider for attempted logins when Single Sign-On is used. Troubleshooting login issues via SSO can be done with this tool.

Prerequisites

  • Business, Education, or Enterprise account
  • Single Sign-On configured
  • Owner or Admin user

Instructions

Enabling SAML Response Logs

  1. Log in to Zoom.
  2. Select Single Sign-On from the Advanced menu.
  3. Then, click Edit.
  4. Any attempts to sign in via Single Sign On will appear under the SAML Response Logs once enabled.

Viewing SAML Response Logs

  1. Click on the SAML Responses tab.
  2. View the details of the response by clicking View Detail.
  3. Included in the Response Details are:
    • Information Development Plan Status
    • Name/Email
    • The Identity Provider (IDP) attributes and values
    • are for Issuers
    • of Identity Provider Certificates
    • that respond to SAML Messages

 

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