Answer Calls on Your Analog Phone (ATA 190-SC) in webex
It is possible to take another call at the same time that you are on a call, as well as switch between two calls as needed.
Answer a Call on Your Analog Phone
If you have an analog phone, it works just the same as an IP phone from Cisco.
It is important that you pick up your analog phone when it rings so that you can answer the call.
Answer Call Waiting on Your Analog Phone
It is when you hear a single beep when you are on an active call that you know there is a call waiting for you.
- If you receive a call from another caller, perform a hook flash in order to speak with that person.
The first caller is put on hold while you connect with the second caller.
- You may perform a hook flash again to communicate with the first caller if you wish.
In the subsequent hook flashes, the two callers are alternately toggled between. This method of creating a conference will not work for you.