Automatically sent Zoom Events email notifications
As soon as certain circumstances occur, Zoom Events automatically sends an email notification to the user.
This article covers:
- Hub-related notifications sent automatically
- Event-related notifications sent automatically
- Recording-related notifications sent automatically
Hub-related notifications sent automatically
Email Notification | Description | Trigger |
Account Add Hub License |
In the event a customer just purchased a Zoom Events license and is reminded to add a hub to their new account, a notification will be sent to them reminding them to do so |
In the case of the purchase of a Zoom Events license |
Event Organization Association |
When a new event is published, it will be added to the hub as soon as it has been published |
A new event is added to a hub when it is published |
Event Organization Dissociation |
The notification that an event has been removed from a hub as soon as it has been removed |
Removing events from a hub is the process of removing them from the hub |
Followed a New Hub |
An email notifying the user that they have followed a Hub, and that they will be receiving notifications about upcoming events associated with the Hub, once they follow it |
As a result of following a hub |
Hub License Canceled |
The license for Zoom Events has expired and you have received a notification of this |
After an expiration date has been reached, Zoom Events licenses will no longer be valid |
Hub License Removed |
A revocation notification has been sent to you regarding the use of Zoom Events |
There are times when Zoom Events licenses are revoked but not all of them |
Hosting Hub Suspended |
The hub from which the event is hosted has been suspended as a result of this notification |
In the event that the hub on which an event is hosted has been suspended, the event cannot be hosted |
Hub Suspended Owner |
A notification has been sent to you informing you that your zoom account has been suspended due to an issue with the hub that your account is associated with |
It is important to alert Zoom Events when there is a problem with the hub |
Organization User Added |
It is my pleasure to inform you that your hub is now owned by you |
A hub owner is someone who owns a hub and has a lot to do with it |
User Deactivated |
The revocation of your Zoom license notification has been sent to you |
It is important to know what to do when your Zoom license has been revoked |
Event-related notifications sent automatically
Email Notification | Description | Trigger |
New event has been submitted for review |
A notification that will be sent to the hub owner or manager for them to decide whether to list the new event on the hub; the purpose of this is to provide an opportunity for them to review the event, so that it can be listed on the hub. Note: By selecting the option to list events automatically on the hub settings page, you can turn off this feature. |
In a hub that you own/manage you may receive notifications when a new event is published… (and is unlisted…) |
New Event Has Been Published for Hub |
An alert is sent to users who are associated with a specific hub when a new event has been published to that hub; the alert is sent to the users who are associated with that particular hub only |
A notification will be sent to you when there is a new event published in a hub to which you belong |
Your Event Has Been Published |
After an event is published, a notification is sent to the host to let them know that the event has been published |
The act of publishing an event by the host |
Order Confirmation for an Event |
Upon purchase of a ticket to an event, a user will receive a notification that confirms the order was placed for the event |
The user has purchased a ticket when the ticket is ready to be picked up at the venue |
Reminder for paid ticket registration availability |
The registration for a paid event has now opened, and attendees can register for the event by clicking here |
As soon as the paid event details page is available, you will receive an email with a reminder of how to complete the registration once the paid event details page is available to you |
Host Added You as a Co-Editor |
Your event has been added as a co-editor and you have been notified that you will be participating in editing it |
As a co-editor, you will receive a notification when your account has been added |
Invitation to Register for an Event |
An invitation to a free event has been sent to you; you will still need to register to attend the event in order to attend |
As soon as you receive an invitation from a host, you will be given the opportunity to register for an event. |
Invitation to be an Alternative Host |
In this email, you will be informed that you have been selected as an alternative host for a particular session |
An alternative host is added to a session when a host adds you as an alternative host |
Ticket was Gifted |
Ticket notification from a host indicating that a ticket has been gifted to you |
If you receive a gift ticket from a host |
Invitation to be a Speaker |
An invitation to speak at a session is sent to you informing you that you have been selected as a speaker |
When you are invited to be a speaker at a session by a host, what can you expect? |
Invitation to Edit a Speaker Bio |
I am sending you a notification to let you know that you are invited to edit a Speaker Bio, since you have been added to the speaker list |
There are times when you are invited to edit a speaker bio by a host |
Invitation to be a Sponsor |
I would like to inform you that you are being invited to be a sponsor for one of our sessions |
You are invited to sponsor a session by a host when they send you an invitation |
Invitation to Edit Sponsor Details |
An invitation has been sent to you so that you may edit your Sponsor Details, as you have been added to the list of sponsors |
You have the option of editing Sponsor Details when you receive an invitation from a host |
Panelist Ticket |
I would like to inform you that you have been selected as a panelist for an event that is coming up |
A notification will be sent to you after the event is published when you have been added as a panelist to a session.
As soon as the panelist is added to the panel, another email is sent. |
Panelist ticket is No Longer Active |
Your panelist ticket has been revoked; therefore, you will not be able to take part in that session as a panelist anymore |
If your Panelist ticket is canceled by a host |
Event Survey |
After the event had ended, a notification was sent to participants inviting them to take part in the survey |
The event is expected to conclude within 30 minutes of its completion (approximately) |
Event Reminder |
Your registration for an event is about to start in 24 hours and you will receive a notification about it |
There are 24 hours left before an event starts and you don’t know what’s going to happen |
Event canceled |
The cancellation of an event, as well as the refund issued by the Host, should be communicated to the Participants |
An event is canceled by the host due to unforeseen circumstances |
Successful refund confirmation |
A notification has been sent to you informing you that your refund has been processed successfully to the attendee(s). |
The process of refunding attendees is successful when a host has successfully refunded them |
Ticket no longer active |
Your event ticket has been canceled as a result of a cancellation notification from the event organizer |
You will receive a cancellation email when your ticket is cancelled by the host |
Your order for an event has been canceled | Notification that the host of an event you registered for sent you a message about the event |
Ticket orders that have been canceled will not be refunded |
Host sent you a message | Notification that the host of an event you registered for sent you a message about the event |
There are times when an event host sends you a message regarding an event they are hosting. |
Recording-related notifications sent automatically
Email Notification | Description | Trigger |
Recording is available |
A notification that a recording of a session you participated in is available for your viewing |
A recording will be made available to you when it becomes available for a session that you attended |
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