Browser Hangs at One Moment Please, without Errors in webex
Please fix the problem where the browser hangs for a moment without giving any errors.
There was a moment when the page was hanging when you tried to join the meeting.
When you try to start or join a meeting, you get stuck on the One Moment Please page.
Cause:
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There is a problem with ActiveX in your computer or ActiveX is disabled on your computer.
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The computer does not seem to be able to run VBScript.
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It may be that there is an ad-ware program, pop-up blocker, or a browser plugin that is interfering with the normal operation of your browser.
Solution:
Follow the steps below to troubleshoot the issue:
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Make sure you are using an operating system that is supported by the Webex meeting site that you are attending, by reading the following:
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Webex Meeting Suite System Requirements
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You should try to start or join a meeting again once you have downloaded and installed the meeting software manually. If you are using a supported operating system and browser, see:
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WBX21270 – How Do I Download the Webex Client?
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It is important that you contact technical support if you continue to have issues after performing the steps in this article. For help, see: WBX162 – How Do I Contact Webex Customer Services or Technical Support?