Bulk importing or updating emergency locations in zoom
A CSV file can be imported or updated after you have set up nomadic emergency services, instead of the need to add or update each location individually, by using a CSV file.
This article covers:
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How to import locations using a CSV file
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How to update locations using a CSV file
Prerequisites for bulk importing or updating emergency locations
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Zoom Phone license
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Account owner or admin privileges
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Emergency addresses and calling set up
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Nomadic emergency services set up
How to import locations using a CSV file
When you upload a CSV file, you can add several locations at once at the same time.
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Zoom’s web portal can be accessed by signing in.
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You can access the Company Information by clicking on the Phone System Management link in the navigation menu.
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The Account Settings page will appear.
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Click on the section titled “Emergency Address & Location” and scroll down to the bottom of the page.
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Click Manage under the Locations section of the screen.
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If you have more than one site, you will need to follow one of the following options:
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The first step is to choose the site that you see in the left-side panel if you don’t have multiple sites.
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To import locations to a different site, select that site in the left-side panel if you have more than one.
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Then click the Import button.
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Please click on the CSV Sample button to download a sample file, as well as view on-screen instructions for each of the fields in the file.
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Using spreadsheet software, open the CSV sample file and fill in the fields as shown in the table below.
Note:-
Parent Location Unique Identifier: Identifies the parent location by its unique identification number. This field must only be specified if you are importing a sub-location into the database. The parent location can be imported by leaving this field blank. By exporting a CSV file containing your current address information, you will be able to obtain this information.
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Location Unique Identifier (Required): This field is used to specify a unique identifier for the location. The ID should be unique, so make sure it is. The IDs can also be specified as a sequence of numbers.
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Company Address: Specify the name and address of the emergency location for this location by filling out the following fields. As a user, you have the option of using an address that you have previously created (enter the address exactly), or you can specify a new one. Whenever new addresses are imported into Zoom, it will attempt to validate them, which may cause the location import to fail if the address cannot be validated successfully.
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Once you have completed your CSV file, you should go back to the Zoom web portal and click Upload CSV to upload it.
How to update locations using a CSV file
If you upload a CSV file, you will be able to update multiple locations at the same time.
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Zoom’s web portal can be accessed by signing in.
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You can access the Company Information by clicking on the Phone System Management link in the navigation menu.
-
The Account Settings page will appear.
-
Click on the section titled “Emergency Address & Location” and scroll down to the bottom of the page.
-
Click Manage under the Locations section of the screen.
-
If you have more than one site, you will need to follow one of the following options:
-
The first step is to choose the site that you see in the left-side panel if you don’t have multiple sites.
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You can update the locations for multiple sites by selecting a site on the left-side panel in the left-side panel.
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The current location of the locations can be downloaded as a CSV file by clicking on the Export button.
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Fill in these fields in the CSV file using a spreadsheet application such as Microsoft Excel.
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Once you have returned to the Zoom web portal, click Import at the top of the page.
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To update the location information, click on the Update Locations tab.
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Select your completed CSV file and then click the Upload CSV button.
All content and images credit goes to https://support.zoom.us
