Call features and star codes for your DECT handset in Webex
Star codes
The usual star codes are shown in the table that follows. If the code is different on your system, the administrator of your computer will let you know.
|
Action |
Code |
Description |
|---|---|---|
|
Call Return |
*69 |
In order to return a call, please dial this star code. |
|
Blind Transfer |
*88 |
Simply enter this star code into your phone to transfer a call without having to consult with anyone. |
|
Call Forward All Activate |
*72 |
Simply enter this star code into your phone to get all calls forwarded. |
|
Call Forward All Deactivate |
*73 |
Enter this star code into the handset to prevent it from ringing again when a call comes through. |
|
Call Wait Activate |
*56 |
In order to activate the call waiting tone, you will need to dial this star code. |
|
Call Wait Deactivate |
*57 |
Enter this star code into your phone’s dialer to turn off the call waiting tone. |
|
Block Caller Id on Outgoing Calls Activate |
*67 |
Simply entering this star code before to making an outbound call will prevent the caller ID from being transmitted. |
|
Block Caller ID on Outgoing Calls Deactivate |
*68 |
Dial this star code to send the caller ID on an outgoing call. |
|
Block Anonymous Incoming Calls Activate |
*77 |
You can block calls that do not have a caller ID by dialing the following star code. |
|
Block Anonymous Incoming Calls Deactivate |
*87 |
Simply entering this star code into the keypad of the handset will enable it to take calls from unknown callers. |
|
Do Not Disturb Activate |
*78 |
Enter this star code into the handset’s keypad to silence any incoming calls. |
|
Do Not Disturb Deactivate |
*79 |
Enter this star code into the handset’s keypad to enable ringing for incoming calls. |
Return a call with a star code
Instead of using the Recents list, you can dial a star code to get in touch with the person who phoned you most recently.
Make use of the star code that was provided to you by your administrator or the operator of the service.
Enter the call return star code while your handset is not currently being used.
Transfer a call with a star code
You are able to hand off an incoming call to a colleague in an instant. Because of the nature of this move, you won’t have the opportunity to confer with the colleague first.
Make use of the star code that was provided to you by your administrator or the operator of the service.
1. While you are on a current call, key in the star code for the call transfer.
2 Key in the phone number to which you would like to transfer the call.
Activate and deactivate call forward all with star codes
Using a star code, you can instruct your phone to forward all of your calls to the voicemail of another employee or to another coworker.
Make use of the star code that was provided to you by your administrator or the operator of the service.
1 While your handset is currently not being used, key in the call forward unconditional star code.
2 Enter the phone number where you want calls forwarded.
3 Enter the star code to cancel call forward unconditionally. This will cause your handset to start ringing again when calls come in.
Activate and deactivate call waiting with star codes
You have the ability to deactivate the call waiting notice. If you have call waiting turned on, you will not be alerted by a tone if another call comes in while you are already on the line.
Make use of the star code that was provided to you by your administrator or the operator of the service.
1 To prevent a call from being placed on hold, enter the star code while your handset is not in use.
2 Enter the star code to enable call waiting. This will allow you to hear the tone again.
Block and unblock outgoing caller information with a star code
You have the ability to prevent your handset from transmitting caller information. It’s possible that you’ll need to do this in order to protect your privacy.
Make use of the star code that was provided to you by your administrator or the operator of the service.
1 To prevent your caller ID from being displayed, enter the star code while your handset is not in use.
2 Enter the star code to activate caller information on the handset. This will make it possible for the handset to relay caller information.
Use a star code to ban or unblock calls from unknown callers.
By entering a star code into your handset, you can restrict the ringing to those calls that have valid caller ID information.
Make use of the star code that was provided to you by your administrator or the operator of the service.
1 To prevent unknown callers from reaching you, enter the star code while your handset is not in use.
2 Enter the star code to allow anonymous calls. This will allow calls to ring again when they are received.
Use the star code to toggle the “do not disturb” setting on and off.
You have the option to use the do not disturb (DND) feature if you wish to prevent yourself from being bothered by incoming phone calls. The Do Not Disturb (DND) icon will appear on the screen of your handset whenever it is in the DND state.
Make use of the star code that was provided to you by your administrator or the operator of the service.
Your system administrator needs to enable DND before you can utilize this feature.
1 While your handset is not being used, key in the star code that says “do not disturb.”
2 To disable DND, input code to cancel do not disturb.