Can I monitor a member’s usage with Skype Manager?

Yes. A detailed report of your members’ Skype activity can be found in the Usage report in Skype Manager. Calls, texts, purchases, and downloads are listed here along with the time, date, duration, and destination number.

You should be aware of the following:

• Admins can view information about the Skype usage of individual members with their consent, and members can withdraw this consent at any time. Skype Credit balances can only be viewed by administrators if they do not have consent to see them.

Members’ activity reports can be viewed by clicking the following links:

• To access the Reports section in Skype Manager, sign in.

• Click I want access to the reports under the Usage tab. Changing the settings on this page will allow you to remove access at any time.

• You can view detailed activity reports for any member by entering their name.

• You can view a report on how much Skype Credit was used by members during the specified month.

Detailed information about each time the member used Skype Credit is included in this report, including the date, the purpose, the rate per minute, and the total cost of the call.

Several jurisdictions may require you to comply with local data privacy laws if you access and monitor the personal and traffic data of members. If you intend to use your property for commercial purposes, please familiarize yourself with the laws that apply to your location.

In addition to the Quick Start Guide and User Guide, there are several tutorial movies available on the Skype Support site under Guides in the Skype Manager section.

Frequently Asked Questions

Can my manager read my Skype for Business messages?

Administrators may view personal Skype usage information for members with personal accounts after they provide their consent, and this consent can be withdrawn at any time.

How can I tell if my Skype is being monitored?

What does it mean to be monitored on Skype? Would you like to know if someone is monitoring your Skype account to see if you are online? It is not possible to track down those who have checked your Skype online status.

Can Skype be monitored?

The Skype control center allows companies to monitor the amount of time, date, and duration that calls and conversations are being made and the destinations to which they are directed. In order for the administrator to be able to keep track of a member’s activities, all of the members have to agree to allow the administrator access to their information.

Can Skype for Business calls be monitored?

In Skype for Business Server, monitoring does not require the installation of a separate server role (as was the case with past versions of Lync); instead, it is integrated into the Front End servers themselves, so there is no need for a separate monitoring server role to be deployed. The monitoring feature of Skype for Business Server is not enabled by default.

How do I use Skype for Business monitoring reports?

The Skype for Business Server Deployment Wizard can be launched by clicking Start, All Programs, Skype for Business Server, and then clicking on Deploy Skype for Business Server. Click the Deploy Monitoring Reports button to start the wizard to help you with the deployment of monitoring reports. This link can be found in the Deployment Wizard.

All images and contents credit goes to supportskype.com