Can you configure the zoom account support information?
The configuration for the account support information is available for the zoom account admins. The members of the account can also relate to it as helpful because anytime they have a view of the account storage information on their account profile. It will help them in having an idea about whom to ask for help regarding the zoom platform.
What are preconditions for configuring zoom account support information?
To configure the zoom account support information, the only condition you should fulfill is that you have to play the role of zoom admin or owner. These will add to you some extra admin privileges.
Stepwise procedure.
To configure the account support information for all the users of your account just follow the procedure-
Step 1. You have to sign in to the web portal with the time of an admin who would have admin privileges or can edit the account.
Step 2. Go to the navigation panel and from there you have to tap on the account management section. Then followed by that tap on the account profile.
Step 3. Below the account support information section just tap on the edit. It will specify who to contact for account support information.
- Name- input for the name of the account contact or the help center.
- Email id. Here, you have to enter the email address for the specified account support information group or in person.
Step 4. Once done tap on the save changes.
Step 5. This step is optional. You can also tap on the additional support information to note extra instructions like a URL or a contact number. Other extra information is likely to support your members.
Step 6. Once everything is done just tap on the save changes.
Therefore, through this method, you can configure the account support information only if you are an admin or account owner. Further, you can also provide additional information which will support the members.
All credit: zoom.us
https://support.zoom.us/hc/en-us/articles/360043136731-Configuring-account-support-information