You are free to use any of these phones whenever you make a call via Webex. Registering Webex devices that are set to shared mode in the cloud is the first step, followed by adding the Webex Calling PSTN service to the Workspace. Type Supported Models IP Phones (desk phones) The following Cisco IP … Read more
Troubleshooting help for the Cisco Webex toolbar from Webex Desktop App not appearing in Microsoft Outlook 2010 The Webex toolbar is not appearing in Microsoft Outlook 2010. How do I enable the Webex Desktop App add-in in Outlook 2010? The Outlook toolbar is missing in Outlook 2010. I cannot find the Webex Desktop App toolbar … Read more
Utilizing the desktop client for Webex Meetings, you can wirelessly share your screen. You’ll be able to optimize your material for motion and video if you share videos and animations with your audience. This assures a higher frame rate, which results in videos and animations having a more fluid and seamless experience when they are … Read more
You can make the Webex App more accessible to your specific requirements by making use of the keyboard navigation and shortcuts. This will also save you time and cut down on the amount of mouse clicks required. These shortcuts are only applicable to the Webex App. The keyboard shortcuts for meetings that are listed below … Read more
Users can be added, edited, or deactivated by administrators of the site. Administrators can also assign multiple account types and allow site-wide account settings. User Account Types There are a few distinct types of user accounts, and each one confers a unique set of capabilities upon its holder: User Account Type Description Host Users … Read more
Those who join a Webex planned meeting, Personal Room meeting, or enhanced meeting associated with a space using the Webex App have the ability to change the host of the meeting to another participant. You might have an emergency that requires you to leave the meeting early, or you might prefer someone else to take … Read more
Known Issues and Limitations for the Webex Meetings Desktop Application Mac Outlook Plugin in the Cisco Webex Desktop App Requires Upgrade to Version 39.5.1 When users open an appointment and try to change it, the Webex Mac Outlook plugin continues to display Add Webex Meeting even though it does not recognize Webex meetings in Mac … Read more
A yellow exclamation appears next to my name when using VoIP I see a yellow exclamation mark appearing next to my name when using VoIP Audio. There’s a warning sign on my headset icon in the Participant’s panel. Error: To hear others speak, unmute your system volume. Error: To speak in the session, unmute your … Read more
How do I send a chat message? How do I send a chat message to the Host, Presenter, or Attendee? How do I enable the chat panel in a meeting? Solution: The presenter at a gathering or event has the ability to decide who is allowed to communicate with other attendees. The participants who have … Read more
For a calling deployment to be successful, it is vital to have a firewall and proxy that are correctly setup. Because Webex Calling is a global service, it employs SIP and HTTPS for call signaling as well as the corresponding addresses and ports for media, network connection, and gateway connections. It is not necessary to … Read more
It is our intention to forego releasing the software version RoomOS in May of 2023. At the beginning of June, a new software version titled RoomOS June 2023 will be made available. For the most recent version of the schedule, visit the Software page in Control Hub at https://admin.webex.com/devices/software/roomos. See this link for an exhaustive … Read more
Note: Before attempting the methods outlined in this article, check to see that your microphone is not muted. It’s possible that the host mute button was selected for your microphone. You could also examine your microphone or headset to see if there is a physical mute switch, and you should make sure that it is … Read more
Before you begin It is necessary for your administrator to set up your account with the Hybrid Calendar before you may use this method to plan meetings. 1. Open the calendar app on your work device, and put a meeting on the schedule. 2 In order to establish a draft meeting or an upcoming appointment, … Read more
SIP Address Format When you have finished specifying the organization-wide subdomain in Control Hub, SIP addresses for Webex will immediately be generated. Their system utilizes the domains.calls.webex.com (for users) and.rooms.webex.com (for Room, Desk, and Board devices), respectively. The SIP address format for users looks like this: username@example.calls.webex.com, and the format for devices looks like this: … Read more
I can’t sign in to my account at signin.webex.com. ‘Enter a valid address’ error when trying to log in at signin.webex.com I’m having trouble logging in to my account at signin.webex.com. Cause: When you try to log in through the centralized login, you can see an error message like the one below: At signin.webex.com, users … Read more
Recording Transcripts In order to transcribe conferences, webinars, or other events, they first need to be recorded. The default setting enables the automatic transcription of the audio for any and all events, meetings, and webinars that are being recorded. If it has been turned off, you have the option of turning it back on, or … Read more
Description After a meeting has ended, this piece of software is put to use to compile the minutes and any other relevant information. Supported OS/Version Windows 7 / 8 / 8.1 / 10 Supported Cisco Webex Product Version All Cisco Webex meeting service versions Note: There is a cap of 100MB on the amount of … Read more
You have the option to prevent automated emails from being sent to your users and instead send your own email invitations manually if you utilize any of these methods, which send an automatic email invitation to your users. Before you add users, you can set up your automatic license assignment template. When you add new … Read more
Jabber | Sign In and Connect to Services Your username and password are put through a verification process by the system at your organization whenever you login in to Jabber. After that, Jabber will connect all of your services automatically. There are a variety of methods available to accomplish such authentication. The manner in which … Read more
Apple has given its stamp of approval for the Webex Meetings desktop application to function on macOS Catalina (Version 10.15). Lockdown Support Customers who are using lockdown versions of the desktop app will be required to use WBS39.5.13 or a later version. Earlier versions may have restricted users to only being able to arrange, begin, … Read more
