Changes to Toll-Free Call-In Numbers for Mexico – Webex
The toll-free call-in numbers for Mexico that are used by the Webex telephony bridge that services your Webex site are going to be updated because of changes in the regulations that govern local telecommunications. According to the region that your site is located in, the following schedule window will be used to implement this number change:
US EMEA APAC ANZ |
August 16, 2019 between 7:00 PM and 11:59 PM PDT (GMT -7) August 17, 2019 between 7:00 PM and 11:59 PM GMT August 17, 2019 between 9:30 PM and *2:30 AM (*8/18/2019) Singaporte Time (GMT +8) August 17, 2019 between 9:00 PM and *2:00 (*08/18/2019) PM AEST (GMT +10) |
The following is a list of all of the altered telephone numbers:
US |
|
From |
To |
018000622932 |
8000622932 |
018001122972 |
8001122972 |
018000622284 |
8000622284 |
018002848004 |
8002848004 |
018002487541 |
8002487541 |
018000622933 |
8000622933 |
018000622027 |
8000622027 |
018000622103 |
8000622103 |
018000622143 |
8000622143 |
018000622127 |
8000622127 |
APAC |
|
From |
To |
018002889659 |
8002889659 |
EMEA |
|
From |
To |
018002483780 |
8002483780 |
ANZ |
|
From |
To |
018000627425 |
8000627425 |
The following telephone numbers, all of which begin with 0018XX, will not be subject to any changes:
0018001233198
0018005145545
0018005145536
0018005143553
0018005143552
0018005143550
0018005143551
0018005143555
0018005143554
0018005143557
Customers that use Webex direct PSTN audio services will be the only ones affected by this update, and it will only effect the toll-free call-in numbers in Mexico. Customers who use Cloud Connected Audio services will not experience any disruption as a result of this change.
At each and every meeting, the new phone number for Mexico will be displayed immediately in the global call-in list.
Any previously booked meetings that included the toll-free call-in number for Mexico in the meeting invite will need to have the toll-free call-in number manually modified to reflect the new number by the host of the meeting.