Cisco Webex Meetings Desktop App Installation Matrix
Downloading the Webex Meetings desktop software can be done either automatically or manually, and it can also be mass-deployed by the administrator of your site. The way in which you obtain it might change depending on the parameters of your computer or the Webex site. It is important to comprehend your installation, so review the matrix.
For WBS39.10 and later versions, there are two distinct packages available for the Webex Meetings desktop app as well as the Productivity Tools. The Webex Meetings Desktop App and Productivity Tools Installation Matrix can be viewed in its entirety for additional details.
WBS33 Users with Webex Productivity Tools
Previous Installation Method |
How to Get New Desktop App |
Impact on Other Integrations (MS Outlook, MS Office, IE, IBM Lotus Notes, IMs) |
Computer Admin Rights Needed? |
---|---|---|---|
Manually download and install |
Carry out the download and installation processes manually for the new software. |
Follows site admin integration settings |
Yes |
Automatic upgrade (Auto-update ON in site admin) |
Follows site admin integration settings |
No |
|
Stay on current version of Webex Productivity Tools (Auto-update OFF in site admin) |
None |
N/A |
|
MSI mass deployment |
Mass deployed with new desktop app MSI |
The parameters that are mentioned in the command line are adhered to. |
No |
Automatic updating (Auto-update ON in site admin) |
executes the initial deployment based on the parameters that were mentioned in the command line. |
No |
|
Always make sure that you are utilizing the most recent version of the Webex Productivity Tools. (Auto-update OFF in site admin) |
None |
N/A |
WBS33 Users without Webex Productivity Tools
Previous Installation Method |
How to Get New Desktop App |
Impact on Other Integrations (MS Outlook, MS Office, IE, IBM Lotus Notes, IMs) |
Computer Admin Rights Needed? |
---|---|---|---|
Automatic download or manual meeting application installation |
The desktop software is automatically downloaded to a Windows user’s computer and then activated after the user signs in to a Webex Meetings site and either starts a new meeting or joins an existing one. (The auto download and installation is default ON for every site) |
Follows site admin integration settings |
No |
Mac users will only get the new in-meeting app |
None |
No |
|
MSI mass deployment |
Carry out the download and installation processes manually for the new software. |
Follows site admin integration settings |
Yes |
Implementation on a widespread scale making use of the most recent desktop software MSI |
The parameters that are mentioned in the command line are adhered to. |
No |
New Webex Sign-in Users that Never had Productivity Tools or the Desktop App(WBS33.2 and later installers)
Users will remain on their currently installed version of Webex Productivity Tools or the desktop software even if they have a WBS33 or a later version installed on their computers. They will not have access to the most recent edition of the desktop application by default.
Previous Installation Method |
How to Get New Desktop App |
Impact on Other Integrations (MS Outlook, MS Office, IE, IBM Lotus Notes, IMs) |
Computer Admin Rights Needed? |
---|---|---|---|
None |
The desktop software is automatically downloaded to a Windows user’s computer and then activated after the user signs in to a Webex Meetings site and either starts a new meeting or joins an existing one. (The auto download and installation is default ON for every site) |
Follows site admin integration settings |
No |
Mac users will be the only ones able to access the brand new in-meeting software. |
|||
MSI mass deployment |
Manually carry out the procedures of downloading and installing the newly acquired software. |
Follows site admin integration settings |
Yes |
Implementation on a widespread scale making use of the most recent desktop software MSI |
The parameters that are mentioned in the command line are adhered to. |
No |
New Webex Guest Users that Never had Webex Productivity Tools or the Desktop App (WBS39.4 and later installers)
If users do have a WBS33 or later version of Webex Productivity Tools or the desktop app installed, they will stay on their current version. They will not automatically get the latest version of the desktop app. |
Previous Installation Method |
Guest experience is provisioned on the Webex site |
How to Get New Desktop App |
Impact on Other Integrations (MS Outlook, MS Office, IE, IBM Lotus Notes, IMs) |
Computer Admin Rights Needed? |
---|---|---|---|---|
None |
Meetings can be joined through the site that is available to users. |
When a user of Windows attends a meeting, the desktop application is automatically downloaded to their machine and then activated once the event is over. |
Follows the integration settings specified by the site admin. |
No |
Mac users will be the only ones able to access the brand new in-meeting software. |
||||
Not Available for the site that users join meeting |
The newest version of the software for use in meetings will be exclusively downloadable by Windows users.
|
N/A |
N/A |
|
Mac users will only get the new in-meeting app |
||||
Perform a manual download and installation of the updated package.
|
Follows site admin integration settings |
Yes |
||
Distribution on a massive scale to Windows users using the brand new desktop application MSI
|
The parameters that are mentioned in the command line are adhered to. |
No |