Conference Room Connector supported devices in zoom App
Zoom Conference Room Connector licenses allow SIP or H.323 video endpoints to join and participate in Zoom meetings through the Cloud Room Connector.
With the Zoom API Connector, certain Polycom and Cisco room systems can be enhanced with calendaring and other features.
Supported protocols and codecs for joining Zoom Meetings
Zoom Cloud Room Connector endpoint requirements:
- Communication protocol H.323 or SIP
- For 3rd party encryption or if the device will be managed, use TLS 1.2 or higher.
The following audio codecs are supported:
- G.711
- G.722
- OPUS
Note: OPUS is currently only supported with SIP connections.
Video codecs supported:
- H.264
- H.264 High Profile
Bandwidth requirements
SIP / H.323 endpoints as Zoom managed devices
Administrators also have access to additional features via the Zoom Conference Room Connector license. Zoom devices can be configured with the following features:
- Meeting scheduling with One-Touch Join
- by creating a “Join Zoom Meeting” button
- called “Meet Now”
- Make sure the device is registered as a Zoom Phone
- using the per-device configuration options
- under Connection Status
- Manage Other Devices
Supported devices
Supported Joining Meetings refer to self-reporting devices from customers or vendors. As a Zoom Managed Device, devices that are listed as Supported have been tested by Zoom.
Zoom has tested and verified the supported versions listed below. Versions other than those listed below may not be compatible.
Poly (formerly Polycom)
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| Trio | ✓ | 8500 and 8800 only* |
| Group Series | ✓ | 6.1.7.2 or later |
| HDX Series | 3.06 or higher | 3.1.7 or higher |
| Debut | Version 1.2 or higher | Version 1.2 or higher |
*Note: The minimum supported firmware for Poly Trios will be version 5.9.4 Rev AB and later starting on May 7, 2021.
Cisco (Tandberg)
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| C and EX series | ✓ | TC 7.3.21 or higher |
| DX, MX, and SX series | ✓ | CE 9.15.x or higher |
| Board series | ✓ | RoomOS 10.x.x > 1.x or higher |
| Desk series | ✓ | RoomOS 10.x.x > 1.x or higher |
| Room/RoomKit series | ✓ | RoomOS 10.x.x > 1.x or higher |
Note: Zoom’s version recommendations follow the vendor’s supported/recommended versions of software.
Lifesize
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| Icon (300, 400, 450, 500, 600, and 700) | ✓* | 400, 450, 600** |
| Express | ✓ | |
| Team | ✓ | |
| Room | ✓ | |
| LG-Executive | ✓ |
*Note: The Icon 300, 500, 700 series devices are only supported for joining meetings if connected to the Lifesize Cloud service.
**Note: The Lifesize Icon running 4.x is not supported. For information on switching your device to an on-premise Lifesize version, please see Lifesize’s update information.
TelyHD
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| 200 series | ✓ | |
| Pro | ✓ |
Aver
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| EVC 900 | ✓ | |
| 130 series | ✓ | |
| 130P series | ✓ | |
| 100 series | ✓ |
Huawei
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| VP9030 | ✓ | |
| VP9050 | ✓ | |
| TE30 | ✓ |
StarLeaf
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| GT Mini 3330 | ✓ |