Conferencing in the Cisco Headset 560 Series in webex

There is a possibility of pairing up to three guest Cisco Headset 560 Series headsets to that single or multi-base device if your Jabber administrator has enabled headset conferencing. As a result of this feature, people sitting close to you can be connected to each other as well as to the same call by using a single base. In order to facilitate conference calls, you can do so both during and after an active call. During a conference call, conferenced headsets are not prohibited from interacting with each other as long as the call source or the multibase is muted.

Pair a Guest Headset

As many as three guest headsets can be paired to a base. There is no need to re-tune or adjust the volume when using a guest headset. It is the default setting on guest headsets to muffle the sound when they are paired. Whenever a guest headset attempts to pair with a primary headset, the primary headset will play a tone indication. In order for the guest headset to be acknowledged by the primary headset, it must be confirmed within ten seconds. Whenever a guest is accepted for conferencing by the primary headset, there will be a second tone played. There will be a white flash of light on the original base of the guest headset to let you know that it is not paired with the system.

When the guest headset attempts to pair with the main headset, the primary headset will not be able to accept any incoming calls until the guest headset is accepted or rejected by the main headset.

Before you begin

There must already be a pairing between the primary headset and the base unit.

• On the base of the headset, place the guest headset.

• If you want the guest headset to join the primary headset, you need to press Call on the primary headset.

• Optional: To join the conversation, simply select the Mute button on your guest headset and press it.

Unpair a Guest Headset

If you want to unpair a guest headset from the primary base, you can do so.

Choose one of the following actions to do.

• The call button on the guest headset needs to be pressed and held until a tone can be heard.

• On the base, place your primary headset, while your secondary headset is on your desk. Guests’ headsets will be disconnected at the end of the event.

Change the Primary Paired Headset

Depending on whether you have a standard base or a multibase, you will be able to change the primary headset. The previous primary headset plays a tone when the new headset pairs, and as soon as the new headset pairs, the previous primary headset unpairs.

1. It may take up to five seconds for the headset LED to rapidly alternate between red and white on the new headset.
2. On the base of the new headset, place the new headset.

Unpair Your Primary Headset From Your Base

A new primary headset can be designated on the base, and you can force the old headset to unpair from the base before it can be used again. You may find this feature useful if the primary headset cannot be found and you need to turn it off.

As long as you are on an active call or in conference mode, you cannot unpair the primary headset.

1. Hold down the Mute button for five seconds on your new headset. It alternates between the red and the white LED that lights up the headset.
2. The headset should be placed on the base of the device. A new headset is designated as the primary headset by the base, and the old headset is unpaired so that the new one can be used.

When the old primary headset unpairs from the base, it plays a tone indication that the headset has disconnected.