Configure call forwarding in the calling user portal in webex
Utilizing the calling user portal, you can forward your calls to another phone number if you are going to be away from your desk but do not want to miss an important call.
- Select Webex Calling from https://settings.webex.com.
- Go to Call Settings in the calling user portal.
- The Call Forwarding feature can be toggled on or off.
- Choose the type of call forwarding you want.
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Always –You can enter a number to receive all calls.
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When Busy –Whenever your line is busy, the call is forwarded to the number you enter.
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When No Answer–Whenever you are away from your phone or don’t answer, all calls are forwarded to the number you enter.
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When Not Reachable (Business Coninuity) -If your Webex Calling primary line is unavailable, incoming calls are forwarded to a personal phone number.
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Enable Ring Reminder on your Cisco IP Phone -There is a notification sound.
- Enter the number to which calls should be forwarded.
- (Optional) Set voicemail as your default method of receiving calls.
- Save the file.
Example
Interested in seeing how it’s done? Learn how to set up your calling user portal call forwarding in this video demonstration.