Configuring Personal Audio Conference in zoom app

As a paid subscriber, you can host meetings using Personal Audio Conference (PAC) only by dialing into the conference remotely via the PSTN. If you are a host (or participant who knows the host key) and you are asked to enter the host key on your profile page, the autoattendant will ask for this ID when it prompts you to do so. This is a predetermined 10 or 11-digit code that is used to initiate a conference.

Notes:

• On the PAC conference IDs, the host is only able to control the PSTN in-meeting from within the meeting.

• A user’s account type and the add-on plan that is assigned to his or her account determine the meeting capacity of the account.

Prerequisites for configuring Personal Audio Conference

• A Pro account, a Business account, a School account, or an Enterprise account

• An account owner or an administrator with the right to edit the settings for an account or group

• Hosts must be licensed users in order to host

• Subscription to Audio Conferencing

How to enable or disable Personal Audio Conference

Account

Personal Audio Conferences can be enabled or disabled for all users in the account by following the steps below:

1. Ensure that you are logged in as an administrator of the Zoom web portal with the ability to edit the settings of the account.

2. You can access your account settings by clicking on Account Management in the navigation panel.

3. You can access Audio Conferencing by clicking on the tab.

4. For enabling or disabling the Personal Audio Conference, you will need to click on the toggle button.

5. To verify that the change has been made, click Enable or Disable if a verification dialog appears.

6. Alternatively, you can choose to make this a mandatory setting for all users in your account by clicking on the lock icon, followed by the Lock button to confirm that this is the setting you want.
   Note: It will not be necessary for users to take any additional actions to enable PAC if you enable and lock it.

Group

Personal Audio Conferences can be enabled or disabled for a group of users via the following steps:

1. As a Zoom admin, you will be able to edit groups on the Zoom web portal when you sign in.

2. If you click User Management then Groups in the navigation panel, you will see more information.

3. In the list of groups, click on the name of the group that applies to you.

4. You can access Audio Conferencing by clicking on the tab.

5. It is possible to enable or disable Personal Audio Conference by clicking the toggle button.

6. The change will be verified by clicking Enable or Disable, depending on whether a verification dialog appears.
   Note: A grayed out option indicates that it has been locked at the account level and must be changed from there if it is to be unlocked.

7. The icon of the lock can be clicked if you would like to require all users in the group to follow this setting, and then if you would like to confirm the setting, click Lock.
   Note: It will not be necessary for users to take any additional actions to enable PAC if you enable and lock it.

User

For your own use, enabling or disabling Personal Audio Conference can be done by following the steps below:

1. Zoom’s web portal can be accessed by signing in.

2. Click the Settings button in the navigation panel.

3. You can access Audio Conferencing by clicking on the tab.

4. Using the toggle switch next to Personal Audio Conference, you can enable or disable this feature.

5. The change will be verified by clicking Enable or Disable, depending on whether a verification dialog appears.
   Note: There is a good chance that the option has been blocked at either the account or group level if the option is grayed out. It is important that you get in touch with your Zoom administrator.

How to configure your dial-in numbers and participant passcodes

The PAC meeting ID, global dial-in number, and custom invitation text that is generated when you open a meeting can be viewed and edited.

PAC meeting IDs can be configured with a 6-digit numerical passcode if you would like to add a passcode to your PAC meeting ID. Furthermore, you have the option of adding a listen-only code to your conference that allows individual participants to participate in the conference via an audio connection but do not take part in the discussion.

Note: A participant passcode must be enabled before a listen-only passcode or a participant passcode can be added.

1. Zoom’s web portal can be accessed by signing in.

2. Click on the Personal Audio Conference button in the navigation menu.

3. You need to click on the Enable Personal Audio Conference button if this is the first time you are using PAC.
   The following details will be provided to you, which can be modified as needed:

   • Global Dial-In Numbers (toll-free and fee-based according to your selection): If you would like to include dial-in numbers in the invitation email, select the ones you would like to include.

     • The Show international numbers link on the invitation email check box is available at the bottom of the list of dial-in numbers if you would like to include a link to a full list of international dial-in numbers available for your account in the meeting invitation.

   • Conference ID: In order to join a conference, participants must dial the conference ID displayed on this screen.

   • Participant Passcode: The PAC passcode will be displayed if this option is activated in your account settings. Participants need to dial this passcode in order to join the conference. Changing the passcode can be done by clicking on Show then Change at the bottom of the screen.

   • Listen-Only Passcode: There is a passcode that is used to encrypt the audio during the conference and can only be used by participants who use it. To create a passcode if you don’t already have one, click Add in the Passcode field. The passcode can be changed by clicking on Show and then changing it.
     Note: Before you can add a listen-only passcode, you will need to have a participant passcode.

In order to begin hosting your personal audio conference meetings, you must first enable your Personal Audio Conference (PAC).