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Configuring the Citrix virtual channel allow list policy in zoom

ByCorporate Guider Home, Zoom

In Citrix ICA policies, there is an option that allows you to determine whether a virtual channel can be allocated to a specific application.  Opening a virtual channel is required for Zoom Meeting on VDI. In order to provide an optimized meeting and Zoom Phone experience for the end user, Zoom uses the virtual channel to connect to the Zoom VDI plugin installed on the thin client.

The default virtual channel allow list policy in Citrix VDA 2109 has changed from “Enabled” to “Disabled”, as a result of the update. Despite the fact that you did not change any policies on an existing installation, this is still what happens when you upgrade it. A virtual channel can be opened by Zoom only after additional steps have been taken.

This article covers:

  • How to change the virtual channel allow list policy to disabled
  • How to add values for Zoom VDI client to the virtual channel allow list

Prerequisites for configuring the Citrix virtual channel allow list policy for Zoom

It is assumed that the reader of this article is familiar with Citrix Studio and has both the access and permissions required to make the changes described in this article.

How to change the virtual channel allow list policy to disabled

The easiest way to ensure that Zoom creates and opens a virtual channel so that it can connect to the VDI plugin is to set the setting for the virtual channel allow list to “disabled”, which will prevent Zoom from creating and opening a virtual channel. After updating the policy to release 2109, the state of the policy can be changed back to “disabled” if the policy was changed from “enabled” to “enabled”.

If you are going to use Citrix Studio, you will need to navigate to the ICA policies section within Citrix Studio. Change the virtual channel allow list policy to “disabled” by finding the location where the virtual channel allow list policy can be updated.

Note: It is recommended that you disable the virtual channel allow list for your virtual desktops if you allow end users to download and install software themselves via the virtual desktops. A policy exception based on the application path for all users (provided below) cannot be created based on the installation default for individual users unless the installation default for “all users” has been selected.

How to add values for the Zoom VDI client to the virtual channel allow list

The Zoom application must be added to the list of allowed applications if you want to keep the policy configured for “enabled” in terms of the virtual channel allow list policy.

  1. It is recommended that you add the following values to the virtual channel allow list policy in Citrix Studio by copying and pasting the following values for Zoom VDI client installation:

    • ZOOMHDX,C:\Program Files (x86)\ZoomVDI\bin\Zoom.exe,C:\Program Files (x86)\ZoomVDI\bin\ZoomVDITool.exe
    • ZOOMHDC,C:\Program Files (x86)\ZoomVDI\bin\Zoom.exe
    • ZOOMHDA,C:\Program Files (x86)\ZoomVDI\bin\Zoom.exe
    • ZOOMHDS,C:\Program Files (x86)\ZoomVDI\bin\Zoom.exe
    • ZOOMHDV,C:\Program Files (x86)\ZoomVDI\bin\Zoom.exe
    • ZOOMPHX,C:\Program Files (x86)\ZoomVDI\bin\Zoom.exe
    • ZOOMCCX,C:\Program Files (x86)\ZoomVDI\bin\Zoom.exe
    • ZOOMCCA,C:\Program Files (x86)\ZoomVDI\bin\Zoom.exe
    • ZOOMAUS,C:\Program Files (x86)\ZoomVDI\bin\Zoom.exe,C:\Program Files (x86)\ZoomVDI\bin\ZoomVDITool.exe

  2. – (Optional) Change the path to the Zoom.exe file in your environment to the default installation path C:/Program Files (x86)/ZoomVDI/bin/ found in the C:/Program Files (x86)/ZoomVDI/bin/.

  3. The changes will take effect once the VDA environment has been restarted.

 

Please refer to the virtual channel allow list policy for more information.

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Frequently Asked Questions

Does zoom work with Citrix?
The Zoom application can be installed on a thin client, a Citrix Virtual Desktop (VDI) solution, or a VMware Virtual Desktop (VDI) solution, and can be utilized with one of these solutions. There are several different packages that are available for download on this page, along with instructions for installation that can be found there.
Does Zoom allow remote desktop?
When you are sharing your screen with anyone else, you have the option of requesting remote control from them. At the top of the in-meeting window, you can find a drop-down menu that offers you the option to view another participant’s screen share by clicking the View Options menu. When you have selected Request Remote Control, you can confirm that request by clicking the Request button.
How do you Zoom in a virtual meeting?
Team Chat Zoom’s desktop client can be accessed by signing in with your Zoom account. There is a tab called Team Chat that you can click on. You can open a chat session by selecting a contact or channel name from the list. Click on the down arrow next to the video camera button (optional) to activate the video camera. To select the option of meeting with a video, click here. The video camera button will appear once you click it. You can start an instant meeting by clicking the button below.
Is Zoom and virtual the same?
It is a type of meeting that takes place using video, text, and audio, and in which people from different locations interact at the same time using video, text, and audio. There are many platforms that can be used to host these types of meetings, including Skype, Zoom, and Google Hangouts. Virtual meetings are simply meetings that are held online without the use of a physical location.
Can you use Zoom on a virtual desktop?
As a result of Zoom’s integration with Amazon’s platform, Zoom’s virtual desktop can be connected to a new VDI plugin that is running on the thin client via a virtual desktop plugin. It is possible to use the fast and slow auto-update channels in Zoom Meeting in the virtual desktop application (host application).
What is remote support in zoom?
You can control a Windows or macOS computer remotely through a remote support session, which allows you to restart the computer remotely. If the user initiates a support session, the following options are available to him or her: Request desktop control. The application should be controlled by the user. Restart the computer if it needs to be restarted.
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All content and images credit goes to https://support.zoom.us

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