Connect to Webex Meetings from a mobile device

With the mobile application, you can connect quickly to a scheduled Webex or Personal Room meeting whenever it’s time to begin a meeting.

iOS

Start a meeting

Start a scheduled meeting

In the Meetings app, once you have opened it and signed in, you can do the following:

• You can tap Start on the meeting entry by swiping left in My Meetings, then swiping right to My Meetings

• To start a scheduled Webex meeting, use Siri voice commands

From the mobile app, co-hosts are not able to start a meeting.

Start an instant meeting

If you open the Meetings app and tap the Start Meeting button, you will be able to start an instant meeting.

Join a meeting

As a user who owns a mobile device, you are able to join a Webex meeting in one of several ways:

1. Go to the Webex login page and sign in with your account information.
2. Choose one of the following options:

• Tap the Join button on the meeting entry after you swipe left to My Meetings.

• You will be asked to enter the meeting number, the URL of the meeting room, or the username of the host in order to join the meeting.

• You can join a meeting if you are not logged into your Webex account through the Meetings app by tapping Join Meeting. It is very simple to join a meeting once you enter the meeting number or the Personal Room URL provided by the host, and then tap Join on the screen.

• Find your own Personal Room, or one that you have recently joined, using the iOS search function. To join the meeting, simply tap on the meeting name in the search results.

• The meeting entry will appear in your iOS calendar and you can tap Join from there.
   

  The audio portion of the meeting can still be accessed even if you do not have the app installed.

• You can join a meeting by using Siri voice commands.

• To join the meeting, tap the link provided in the meeting invitation email to access the video link.
   

  The audio portion of the meeting can still be accessed even if you do not have the app installed.

• While attending a meeting and you’re using Ford Sync 3 AppLink, you’re now able to see the active speaker’s name on the dashboard of your car (instead of the actual active speaker) when you use this feature. AppLink can be turned on by using the controls on the steering wheel or dashboard, and then you can use voice commands to control the system.

The app alerts you before or when the host begins the meeting, if your site administrator has configured your site to send notifications.

It is possible for hosts to allow attendees to join the meeting before they do so when scheduling the meeting. In the meeting information, only the host’s name appears once he or she has joined the meeting.

There is only one time when you have to wait in a lobby before your host admits you or enters the room, which is when joining a meeting in someone else’s Personal Room. Once you have been admitted by the host or the host enters the room, you can then join the meeting. When you are in the lobby, you can tap the Notify Host button to let the host know you are waiting for them.

Connect to the audio conference

Using VoIP over the Internet, receiving a call to your device, or entering the video address for the meeting as an address is the easiest method of joining an audio conference.

1. You can choose an audio option by tapping the Audio Connection Options menu.

• Use Internet for Audio—If you aren’t connected to Wi-Fi, you use your 3G or 4G data plan. With Webex Audio or VoIP only, you use wideband audio in audio conferences.

   In a meeting with wideband audio, anyone without wideband audio will be downgraded if they join. Before a downgrade occurs, Meetings does not give a warning message.

• Call Me—Please enter your telephone number.

   You will receive calls automatically if you enable Auto Call Me in the app’s settings.

• Call In—You will be brought to a call-in number. Enter it. See a list of call-in numbers from other regions by tapping Global Call-In Numbers.

  Take note of the attendee ID and the access code. Joining the meeting requires these numbers.

  When prompted, enter the meeting number or access code and attendee ID to join the meeting. Those without their attendee IDs should press # to wait in the lobby until someone lets them in. 

  During the meeting, your attendee ID is connected to your audio. The audio connection does not appear in the Participants list if you don’t enter your attendee ID, and you can’t control the audio from the application without entering it.

• Disconnect audio—The call is being played.

By turning on Skip Audio and Video Preview in Settings > Audio & Video, you can save default options for joining.

Alternatively, you can set your device to automatically muffle when you join meetings. You can enable Mute on Entry in the settings of your app.

During a meeting, you can switch between your connected audio sources if you’re using iOS 11 or later. Your device’s speaker, Bluetooth headset, or Bluetooth speaker can all be used.

Connect to meetings using an Apple Watch

1. For more information on using the mobile app for Webex Meetings, see Use the Webex Meetings App on an Apple Watch.

Use audio-only meeting join links

Depending on how your site administrator configured the site, attendees can join audio-only meetings by simply tapping the audio join link. You must enable call-in participants when scheduling your meeting, and make sure Exclude password from invitation is not selected.

Attendees can join the meeting by tapping the call-in number link. Your Webex site, desktop app, or mobile app should be used to start your meeting if you’re the host.

Android

Start a meeting

Start a scheduled meeting

Sliding left on My Meetings, tap the Start button on the entry for the meeting once you’ve opened and signed in to the Meetings app.

The mobile app cannot be used to start a meeting by cohosts.

Start an instant meeting

Tap Start Meeting in the Meetings app to start an instant meeting.

Join a meeting

Webex meetings can be joined from an Android device using any of the following methods:

1. Go to Webex and sign in.
2. You can choose from the following options:

• Tap Join on the meeting entry in My Meetings by swiping left.

• By selecting Join Meeting, you can enter your meeting number, the URL of your personal room, or the username of your host, and then hit Join.

• The following formats are acceptable for SIP URIs:

  • <meeting_number>@webex.com Webex meeting scheduled

  • <personal_room_id>@<sitename>.webex.com Personal Room meetings can be scheduled or instantaneous

• Tap Join Meeting in the Meetings app if you do not have a Webex account. You will need to enter the meeting number or the host’s Personal Room URL, your name, and your e-mail address after entering the meeting number.

• Find out which Personal Rooms you own or have recently joined. Using the search results, tap the meeting you’d like to attend.

• You can join a meeting by using voice commands with Google Assistant.

• To join a meeting, use the Google Assistant and the Google Home device.

• Join the meeting by tapping the link in the meeting invitation email

  You can still join the meeting via audio even if you don’t have the app installed.

• You can join Webex meetings or Personal Rooms by scanning a handwritten or typed meeting number or ID.

• Using AppLink with Meetings, turn the AppLink on using your steering wheel or dashboard controls, then use voice commands.

You’ll be notified before or when the host starts the meeting if your site administrator configured your site to send notifications.

Participants can join meetings before hosts schedule them when hosts schedule meetings. As soon as the host joins the meeting, the host’s name appears in the meeting information.

You wait in a lobby until the host admits you to a meeting in someone else’s Personal Room. The host will admit you to the meeting when you enter the room. By tapping Notify Host, you can notify the host that you are waiting.

Connect to the audio conference

Connect to the audio conference by entering a video address, using VoIP through the Internet, or receiving a call.

1. Choosing an audio option can be done by tapping the Audio Connections Options menu.

• Use Internet for Audio—In addition to your 3G or 4G data plan, you may use Wi-Fi if you are connected to the Internet. A wideband audio conference is one that uses mainly Webex Audio or VoIP.

  When a participant with narrowband audio joins a meeting that uses wideband audio, everyone’s audio is downgraded. The downgrade is not notified before it takes place.

• Call Me—The number you entered will be contacted.

   Your app will automatically call you if Auto Call Me is enabled.

• Call In—You will see a call-in number that you need to enter. View a list of call-in numbers from other countries by tapping Global Call-In Numbers.

  You will need to record the event number and the attendee ID as well as the access code. The meeting can be joined by entering these numbers.

  If you wish to join the meeting, select one of the available numbers and enter the meeting number and attendee ID when prompted. In the absence of your attendee ID, you can wait in the lobby until you are let into the meeting by someone in the meeting. 

  Meeting attendees can access their audio using their attendee IDs. It is not possible to control audio from the application if you don’t enter your attendee ID in the Attendees list.

• Disconnect Audio—The call is being played.

By turning on Skip Audio and Video Preview in Settings > Audio & Video, you can save default options for joining.

If you set your device to auto-mute meetings, your device will automatically do so. Turn Mute on Entry on in the settings of your app.

Use audio-only meeting join links

There is a possibility that you will not be able to join meetings via the audio-only meeting join link, depending on the model of your device. The Known issues and limitations (Android) section provides more information.

Audio-only meeting join links can be added to your site if your site administrator allows you to do so, allowing attendees to join the audio portion with a single click. Call-in users must be supported and the option to exclude passwords from invitations must be turned off when scheduling the meeting.

You can join the meeting by tapping the link for the call-in number. Whether you’re hosting the meeting or using the desktop app or mobile app, you need to start it from your Webex site.

For joining the meeting, you may need to enter a password depending on the Android device and email app you are using.

Frequently Asked Questions

Can we use Webex in mobile?

Meet on your Android device by connecting to Webex

Your mobile app lets you join Cisco Webex or Personal Room meetings quickly when they are scheduled.

How do I access a Webex meeting on mobile?

Using a compatible video device is as simple as clicking Use video system. Join the meeting by clicking Join Meeting. You can join a meeting using the Webex mobile app from your Apple, Android, or Samsung phone, tablet, or Apple watch on the go. Sharing content, using video, and communicating with other participants will be possible.

Do I need to download an app to join a Webex meeting?

A browser can be used instead of the installer if you don’t have access to the installer. A web browser is all you need to launch it, there is no need to install anything.

How do I join a Webex meeting link?

The Webex desktop app or web app can be used to join a meeting. Your Webex site will display a list of meetings. Click the Meetings link in the left navigation panel. If you need to enter a meeting password, you will find it in the invitation email.

How do I find my Webex meeting link?

Share the meeting link in an email or instant message by clicking More Options > Invite and Remind. No Webex account is required for participants. They will find all the information they need in the email invitation.

What is my Webex meeting URL?

To start and schedule meetings, you can choose the Webex site associated with your email address. In most cases, your Webex site’s URL will be formatted as companyname.webex.com.

All images and contents credit goes to help.webex.com