Control Hub for Webex for Service Providers
Control Hub is a web-based interface that provides information technology managers with a centralized location from which they may manage Webex settings. You can use this page as a one-stop shop for Control Hub if you are the IT administrator of a business that has a subscription to Webex for Service Providers.
Getting Started
After Control Hub has been configured to accommodate your business, you will be able to log in to Control Hub (https://admin.webex.com) and begin adjusting the organizational settings for your company.
- Connect to the Cisco Webex Control Hub by signing in.
Integrations
If you want your users to be able to connect some of their favorite tools with their Webex application, you can activate integrations in the Control Hub.
- Configure and Deploy the Cisco Webex Scheduler for Microsoft 365
- Google Calendar must be configured to work with the Cisco Webex Scheduler.
- Your Organization Should Deploy the Cisco Webex Meetings Integration for Microsoft Teams
- Enable the Status of Users to Display in Microsoft Outlook When Using Cisco Webex
- In the Cisco Webex Control Hub, configure the settings for enterprise content management.
- Putting in place and configuring Cisco Webex Meetings for Slack
- meetings powered by Cisco Webex for Zendesk
- XMPP Federation in Service of Webex.
Reporting and Statistical Analysis
Discover how your company makes use of Webex services and devices through the utilization of Control Hub’s analytics, reports, and troubleshooting tools. You have the ability to study information about usage and adoption trends in real time thanks to the data that adjusts to the criteria in the reports and analytics that are provided to you. For instance, you could utilize analytics to monitor and evaluate the performance of the cloud-based collaboration services in your portfolio.
You can learn how to generate and read the information contained in analytics, reports, and troubleshooting by consulting the following articles:
- Analytics for the Portfolio of Your Cloud-Based Collaboration
- Control Hub now includes Enhanced Diagnostics and Problem-Solving Capabilities
- Acquaint yourself with the Terms and Definitions of the Webex Meetings Usage Report.
Experience with the Webex App and Meetings
If you are an administrator for your business, you have the ability to make specific Webex features accessible to all of the employees in your company. For instance, you can enable One Button to Push (OBTP), which shows an attend button on devices. This makes it simpler for users with video devices to attend meetings when the meeting is being broadcasted.
- Profiles Offering People-Centered Insights
- Make it possible for Webex meetings to use virtual backgrounds.
- One Button to Push (OBTP) needs to be configured for Webex Meetings.
- Make Some Changes to Your Cisco Webex Site
Single Sign-On
You may learn more about the process of implementing single sign-on for your organization by reading the following articles:
- Integration of a Single Sign-On Protocol within Cisco Webex Control Hub
- Create a Single Sign-On with Active Directory Federation Services by configuring the necessary settings.
- Administrators of Webex Assistant have the ability to make Webex Assistant available to individual users, a whole Webex site, or an entire company. You can gain additional knowledge about Webex Assistant by reading the following articles:
Web Assistant
Administrators of Webex Assistant have the ability to make Webex Assistant available to individual users, a whole Webex site, or an entire company. You can gain additional knowledge about Webex Assistant by reading the following articles:
- For use with Webex Meetings, the Webex Assistant
- In the Control Hub, you should turn on Webex Assistant for Meetings.
- Considerations Made Regarding Webex Assistant for Webex Meetings