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Customer Context Gadget: Add a Comment in webex

ByCorporate Guider Home, Webex

You can add a comment to a customer interaction in order to create a note. There is a timestamp next to each comment as well as a name next to it indicating who made it. Each activity has a specific set of comments that are specific to it. Commenting on more than one request or activity at the same time is not possible.

Please fill out the form below to add a comment. Then click on the “Send” button.

There is a limit of 5,000 characters for comments.

The comments box can be resized by clicking the icon next to it. The maximum comment length in the box can also be changed by clicking on Show More or Show Less, depending on what you want.

Related Information

  • Customer Context Gadget: Features
  • Customer Context Gadget: Create a New Customer Record
  • Customer Context Gadget: Update Customer Information
  • Customer Context Gadget: Search for a Customer Record
  • Customer Context Gadget: View Activities and Requests in the Customer Journey
  • Customer Context Gadget: Move an Activity
  • Customer Context Gadget: Respond to a Request
  • Customer Context Gadget: Create a New Request

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