Customize email templates in Webex Webinars

 

When you arrange a webinar, registrants will receive email reminders in accordance with the format that is currently set as the default. After selecting Schedule, uncheck the check box next to the phrase Automatically send email invitations to all participants, and then proceed with the steps that follow. This will allow you to personalize your email template and send reminders at a later time.

1 When you have finished scheduling a webinar, go to Calendar, and then select your webinar from the list that appears.

2 Click the “Customize email template” link that can be found in the “Email messages” section of the “Host” page.

3 Select a template to make changes to.

4 Click the Edit template button located in the Preview section.

5 Using either plain text or HTML, make the necessary changes, and then click the Save button.

You are free to delete variables or rearrange their order, but you should never change the content of a variable. Do not alter the text ParticipantName that is contained within the percentage signs, for instance, in the expression %ParticipantName%. If you make a change to it, Webex Webinars will not be able to replace the right content with information from your user account or webinar.

You are only able to move variables within the same template, not across different templates.

6 Return to the page that details the webinar by clicking Back.

7 To immediately send the email reminders you have set up for yourself, go to the Email messages section and click the Send emails button.