Customizing webinar registration in zoom App

Registrations for webinars can be customized to suit your needs, for example, you can approve attendees, enable email notifications for registrations, add a tracking pixel, and add registration questions.

It is also possible to customize the appearance of your registration page with branding or you can track traffic to your registration page by setting up source tracking. In this case, you will have to manage your registrants and possibly resend email confirmations if you decide to use manual approval.

The following topics are discussed in this article:

• How to manage Registration Settings
  • Registration tab
  • Questions tab
  • Custom Questions tab

Prerequisites for customizing webinar registration

• Webinar add-on for Zoom
• that allows registration for scheduled webinars

How to manage Registration Settings

1. Zoom’s web portal is accessible by signing in.
2. Click Webinars from the navigation menu.
3. Select the topic for the webinar you want to customize.
4. Click on the Invitations tab.
5. On the right, click Edit under Registration Settings.
   The Registration page will appear.

Registration tab

1. Click the Registration tab to open the Registration window.
   There are a number of ways to register:
   • In the Registration section, choose if registration and payment are required:
     • Required:
     •  It is important to note that if Registration is enabled, attendees will have to complete a registration form before they can attend the webinar. When this option is not checked, attendees will be able to join the webinar by simply entering their email addresses and names when they access the URL at the time of the webinar.
     • Charge Registration fee through PayPal:
     •  Once you have checked this, you can set how many registrants will be charged and confirm the email address where the payment will be made. The payment address must be verified by the account administrator.
   • In the Approval section, choose the type of approval process:
     • Automatically Approve:
     •  The users will have to register in advance for the Webinar and will then be given the option to join directly after the Webinar begins. After users have registered, the host may deny them access.
     • Manually Approve:
     •  The webinar will need to be registered for in advance, and users will only be given the option to join once their registration has been approved by the host.
   • Please choose whether you would like to receive email notifications in the Notification section.
     • Send an email to host when someone registers:
     •  Make sure you check this option if you wish to receive an e-mail when someone registers for your webinar. Once you approve the registration, an e-mail will be sent to the attendees.
   • In the Other options section, configure other webinar registration options:
     • Close registration after event date:
     • If you would like to prevent anyone from registering after the webinar date and projected end time, you need to check this option. In the event that registration is still open on the event date or once the webinar starts, attendees will be able to register as long as they register before the webinar’s projected end time. It is important to note that a webinar that is scheduled at 9AM with a duration of 2 hours will close registration at 11AM.
       Note:
     •  As long as you enable this setting and make your webinar recording available on-demand, people can sign up for the on-demand webinar recording using the original registration link that they used to register for your webinar.
     • Restrict number of registrants:
     • By checking this box, you will be able to limit the number of people who can register for the webinar. As soon as the webinar reaches the required number of registrants, anyone trying to register for the webinar will be notified that the webinar is full.
     • Allow attendees to join from multiple devices:
     •  If you choose this option, webinar attendees will be able to join from multiple devices, such as computers and mobile phones, for instance.
     • Show social share buttons on registration page:
     • If you check this box, your registration page will show share buttons for Facebook, Twitter, LinkedIn, and email for easy sharing.
     • Enable Disclaimer:
     •  The registration page can be customized with a text at the bottom, with an optional link, to allow you to add a personalized message. This field can be used to direct registrants to relevant information such as a privacy policy or other relevant information.
   • Configure a tracking pixel for your webinar (for example, the Facebook tracking pixel) in the Tracking Pixels section to keep track of how many people visit your registration page and successfully register for your webinar.
     Note:
   • Your admin must enable this feature before you can use it.
     • Add to registration page (Optional):
     • The URL of your tracking pixel(s) for visits to your registration page should be entered here.
     • Add to registration successful page (Optional):
     •  If you are tracking visitors to your registration successful page, please enter the URL of your tracking pixels.
2. Finally, click the Save All button.

Questions tab

Note:

Registrants will be required to re-register before attending the webinar when the host or webinar organizer makes changes or edits to the registration fields under the Questions and Custom Questions tab.

1. Please click the Questions tab on the Registration page once you have logged in.
2. Please select the registration fields you would like to include on your registration page from the check boxes.
3. (Optional) You can check the Required check box if you want the field to be mandatory so that users are not able to submit the form unless this field is completed.
4. Click on the Save button.

Notes:

• You will always be required to provide your name and email address.
• Attendees will be able to choose certain fields, such as Country/Region, State/Province, from drop-down menus.

Custom Questions tab

Note:

There is a requirement for registrants to update their registration information if the host or webinar organizer edits or changes the fields under the Questions and Custom Questions tabs on the registration page.

1. If you would like to add questions to your registration page, click the Custom Questions tab on the Registration window.
2. You can add a question by clicking the New Question button.
3. You can choose whether it’s a short answer, a single answer or a multiple answer question.
4. Verify whether it is a required question.
5. Type in the question.
6. Choose the answer from the options provided for questions with one or more answers.
7. Click the Create button. The process for creating additional custom questions can be repeated.
8. The process for saving your customized registration can be completed by clicking Save All.