Zoom offers public and hybrid cloud services. You can deploy the Zoom Meeting Connector within your company’s network through the hybrid cloud service. The public cloud manages user and meeting metadata while your private cloud hosts the meetings. Zoom Meeting Connector on-premises is used for all meeting traffic, including video, voice, and data sharing.
Note: With release 4.5.201900.0926, the meeting connector has SSL enabled by default, so the Zone Controller and MMR must be configured with different addresses since they both use port 443 for SSL.
Zoom Meeting Connector is packaged as an OVF and can be deployed on any virtualization platform that supports OVFs, including:
- The VMware VSphere, VMware Workstation, and VMware Fusion platforms
- AOS 5.5.5 on Nutanix AHV and ESXi (Validated on Nutanix AHV and ESXi).
- Support for Virtual Box (best-effort).
You can find the system requirements for the Virtual Machine here.
Note: Currently, all Zoom customers who are new to Zoom will not be able to download Meeting Connectors by default. Existing Zoom customers who do not have Meeting Connectors installed will also be disabled by default. To request the inclusion of any of these features in Zoom, customers are encouraged to contact Zoom directly. The new version will not affect existing customers who have already deployed Zoom instances. Contact Zoom Sales if you would like this feature enabled for your account.
Prerequisites for deploying the Meeting Connector
- Accounts for businesses, schools, and enterprises
- That are managed by the Zoom Sales team
- Whose hosting type is set to On-Premise
- For Virtual Machine Clients
Setting up the Meeting Connector appliance
- When logged in as an admin, click Advanced then Meeting Connector.
- To enable the system, click Enable.
- On the Download tab, click Install.
- Click on the Controller VM link and download both the OVF and VMDK files.
- Open or import the VMDK and OVF into your VM client.
- Once the Virtual Machine is running, log in with the following credentials:
- In the password field, you can select a password that will not be displayed at startup. At startup, the password will be generated at random, but can be set to a specific password.
- Navigate to the web console at https://IPaddress:5480, with the IP address corresponding to the inet address listed in ifconfig.
- Go to https://IPaddress:5480, where the IP address shown in the ifconfig results is the address listed in the web console.
- Enter your default login credentials and log in. Make sure the password is changed during your initial login.
- Then click Address, then click Network
- Eth0 Info and Eth0:0 Info are set with network information.
Note: It is possible to set the eth0 Info for DHCP, but the eth0:0 Info must be provided by your networking group, since it uses IP aliasing.
- Submit your request.
- In the Configuration tab, choose DHCP.
- Select Meeting Connector from the Zoom web console.
- The IPv4 addresses assigned in the Network Address settings will autofill for the ZC and MMR.
- If you have already configured another meeting connector for high availability, enter another Zone Controller address in the Other ZC IPv4 Address field.
- Please click here to submit
- Check the status of the zctrl and mmr processes under Network.
Note: Each Meeting Connector Controller OVF contains a Controller VM and an MMR VM. Each MMR can support up to 200 concurrent participants. Additional MMR VMs can be added later if needed.
Switching to production
- When logged in as an admin, click Advanced, then Meeting Connector.
- Select Monitor from the menu.
- Make sure your Zone Controller appears under Running ZCs.
- To switch to production mode, select the Go Live tab.
- Meetings can now be hosted by On-Prem users on the account using the new meeting connector.
Changing the Admin login password
- Login to the VM by clicking Login.
- Use the admin credentials to log in.
- Click Manage under User.
- On the admin account, click Change Password.
- You will be required to enter the current Admin password, follow that with the new one, followed by a re-entry of the new password.
- Click on the Modify button.
Advanced network configuration
Advanced network configurations, including firewall rules, 1 to 1 NAT, port forwarding, and DMZ configuration, can be found at:
- Meeting Connector Network Firewall Settings
- Set up port forwarding for the Meeting Connector Controller
- Set up 1:1 NAT for the Meeting Connector Controller
- and configure it to operate in public or DMZ
- instead of using IP addresses
Managing the Meeting Connector
- User management on a server
- troubleshooting meeting connectors by retrieving diagnostic logs
In case of a reboot, make sure that all processes are running:
Click Stop, then restart the services if the processes are not running.