Deploying the Recording Connector in Zoom

The Recording Connector, allows on-premise meetings to be recorded to a separate server instead of the host’s device. Like the meeting connector, this server is deployed within your environment.

The Zoom Recording Connector is packaged as an OVF and can be deployed onto any virtualization platform that supports OVF including:

• Workstation, VSphere, Fusion
• This report validates Nutanix (that is, Nutanix AHV and ESXi (AOS 5.5.5))
• Along with Microsoft Windows Server 2012/2016 Hyper-V (best efforts)
• In addition to Virtual Box (best efforts)

For the VM, the following requirements must be met.

Note:  Zoom customers as well as existing customers without the Cloud Recording Connector installed currently do not have access to downloads of the Cloud Recording Connector. If you would like to enable any of the functions listed above, please contact Zoom to schedule an appointment. Existing customers who already have instances deployed will not be affected by this change. The Zoom Sales team can assist you with having this feature enabled.

Prerequisites for deploying the Recording Connector

• Having an active Meeting Connector on your Business, Enterprise or Educational plan currently
• Includes a Cloud Recording subscription
• Whose activation is managed by Zoom Sales

Setting up the Recording Connector

• Ensure that at least one Meeting Connector virtual machine is deployed and setup.
• Navigate to Advanced and Meeting Connector on your Zoom profile.
• To save the OVF and VMDK files, click on the Download tab and then click Recording VM.

• Your VM client must be opened/imported with OVF and VMDK.
• Using the default credentials, log into the virtual machine:
  • Username: admin
  • Password: On start-up, this will be a random password that will be generated, but it can also be set to specify a specific password that will not be displayed upon start-up.

• In order to find out what the server’s IP address is, you can use the command ifconfig. You will need to manually assign an IP address to the server if it does not have one.

• The IP address in the ifconfig results is the IP address you need to type into your browser to access the web console – https://IPaddress:5480 .
• Enter your default login credentials. Change your password upon first login.

• The token should be entered in the Configure tab of the Zoom web console. Enter the Zone Controller’s address as well.

• Then hit the Submit button.