Disabling Touch Screen Functionality in Zoom App

Zoom Room controls will be displayed on the Zoom Room display when a touch-based display is detected during Zoom Room setup. Touch-screen UI can be disabled, and instead the room is controlled and displayed using the standard setup.

Note:

Please refer to Using a Touch Screen Monitor as a Zoom Rooms Display if you have Zoom Rooms for Windows version 4.4.1 (1242.0623) or lower.

Prerequisites

• Touch for Zoom Rooms
  • V4.5.0 (1032.0906) or higher
  • On a Windows PC with version 10.x or higher
  • That is equipped with touch driver software
  • Such as Zoom Rooms Controller for Android or iOS if you have disabled the touch controls
• Zoom Room Appliances
  • The latest firmware for Zoom Room Appliances

Disabling touch controls from the web

1. Zoom’s web portal is available for signing in.
2. Click Zoom Rooms under the Room Management tab.
3. On Zoom Rooms, click Edit.
4. Enable or disable Touch-screen support for Zoom Rooms under Setup.

Disabling touch controls from the Zoom Room Controller

1. Select Settings from the menu.
2. Click Room.
3. Disable the touch-screen UI by tapping the Touch-screen features button.
4. As soon as it is disabled, the Zoom Room UI will appear on the home screen.