Enable the Cisco Webex Meetings Desktop App in Microsoft Outlook (Windows)

Here is a quick tutorial explaining how to enable the Cisco Webex Meetings desktop app for Microsoft Outlook from within the Microsoft Outlook application itself or from the Start menu of your browser.

Check Your Cisco Webex Meetings Desktop App Preferences

1. It is possible to open Cisco Webex Meetings from the Windows Start menu by clicking on the icon on the left.
2. Go to the gear icon and select it.
3. In the drop-down menu, select Preferences from the list of options.
4. The tab Integrations will appear when you select it.
5. Ensure that the check box next to Microsoft Outlook is selected.

Check Your Microsoft Outlook Preferences

1. Go to the File > Options > Add-Ins menu on the Microsoft Outlook interface.
2. If you want to disable items in the pop-up window, you will want to select Disabled Items from the Manage: drop-down list at the bottom.
3. Click on the Go button…
4. Select the Add-in: WebExOI.Addin (ptolkadd.dll) from the list of Disabled Items in the Disabled Items dialog box.
5. Click on Enable and close the window.

Frequently Asked Questions

How do I enable Webex meeting in Outlook?

If you are using Outlook for desktop, then select Add Webex Meeting on the ribbon in the Cisco Webex group on the left side of the screen. From the drop-down list of the Cisco Webex Scheduler within Outlook on the Web, select the option for Add Webex Meeting when you are using Outlook on the Web.

How do I add Webex to my Outlook desktop app?

What is the best way to add the Webex toolbar to Outlook?

1. In Outlook, you can open the “Options” menu by clicking on the “File” tab.

2. Choose “Add-Ins” from the drop-down menu

3. The “Disabled Items” section can be accessed when you select it from the Manage drop-down menu and click on “Go”.

4. In the “Disabled Items” window, highlight the entry “Cisco Webex Meetings” and then click “Enable” at the bottom of the window.

Why is Webex not showing up in Outlook?

Click on the File tab in Outlook, then select Options from the drop-down menu. Choose Add-Ins from the drop-down menu. Choose Disabled Items from the Manage menu, then click the Go… button. You will be able to enable Cisco Webex Meetings by selecting the Cisco Webex Meetings entry in the Disabled Items window.

Can Webex integrate with Outlook?

You can schedule or start WebEx meetings or WebEx Personal Conference meetings directly from Microsoft Outlook with the WebEx Integration to Outlook feature that simplifies the process of scheduling and starting WebEx meetings.

Why is my Webex meeting not showing up?

The meeting that you are starting or joining is not listed on the public calendar of the Webex site, so you will not be able to see it on the meeting schedule if it is unlisted. An unlisted meeting can be viewed by the attendees by opening their email invitation or confirmation in the calendar. It is easy to join your meeting by clicking the link provided in the email.

What is the difference between Webex desktop app and web app?

Meetings can be scheduled as a meeting, a Webex Event (classic event), an Webex Webinar, and an Event Training. Webex support is not available in the web app. Event (classic) and Training (current) are the only types of events in which the web app can be used by attendees. Please note that the desktop app must be used by the hosts and panelists.

How do I join Webex Webex desktop app?

Joining a meeting is as simple as entering the link (or meeting number) or video address in the Join a Meeting field, and then clicking Join after entering the information. In the Upcoming Meetings list, click the Join button next to the name of the meeting that you want to join. During the beginning of the meeting, a button called Join is displayed just before it is scheduled to start.

How do I add a Webex meeting to Outlook 365?

If you are already in the calendar, you will need to: • Click the “New Event” button on the top left; • Click on the “Get Add In” button in the header toolbar. • Type “Webex” in the search box; • Click “Add Cisco Webex Meetings Scheduler”. NOTE: You will not have to add it again if you have already done so. See the screenshot below.

How do I install Webex meeting app?

The Cisco Webex Meetings app is available in the Google Play Store for Android devices as well as the Amazon Appstore for iOS devices. The first time you join a meeting on your device in your web browser, you will be offered the chance to download the app to your device after you accept the offer.

Can I join a Webex meeting without downloading the app?

From your browser, you can join a meeting using the web app. For those of you who are using Chromebooks, Linux computers, or who simply don’t want to download anything, this is the easiest way to join. Click the Join meeting button in the email invitation that you received in your inbox. As soon as you start preparing for the meeting, Webex begins to prepare for the connection.

Does Webex have a desktop app?

You can download WebEx for Windows, Mac, iPhone, iPad, and Android by visiting https://www.webex.com/downloads.html. You can download the Webex App for the Web by going to https://web.webex.com/. A Windows 10 or later operating system is required in order to run the Webex App for Windows.

All images and contents credit goes to help.webex.com