Enabling audio type in zoom app

A participant’s ability to participate in the audio portion of the meeting is determined by the choices they make during the audio conferencing process. The choice of whether to use a computer microphone/speaker or a telephone is up to the person when they wish to join audio. The audio types can also be limited to just one of them if you wish. As an option, if you do not want to use Zoom audio, you can provide instructions for using non-Zoom audio in case you do have 3rd party audio enabled.

Prerequisites for enabling audio type

Note: There is only one audio type available for Free accounts, which is Computer Audio.

• A Pro account, a Business account, an Education account, or an Enterprise account

How to enable Zoom audio conferencing options

How to enable audio for the account

1. The Zoom web portal can be accessed by signing in.

2. Select Account Management from the navigation panel, and then select Account Settings from the Account Management menu.

3. Click on the Meeting tab on the left side of the screen.

4. By clicking the Audio type option, you will be able to enable the audio type that you wish to use.

   • Telephone and Computer Audio: If you wish to join the program, you may use your computer’s microphone or speaker or headset to connect via the telephone.

   • Telephone: There is only one way for participants to join, and that is by telephone.

   • Computer Audio: The only way that participants can join the call is by using the microphone or speaker on their computer or by using a headset.

   • 3rd Party Audio (only visible if you have 3rd party audio): Please make sure that you provide instructions to all participants about how to use audio that is not handled by Zoom.

5. Then click the Save button.

6. The following setting can be set as an optional setting if you want all members of the entire account to be able to hear this setting. Click the lock icon and then click Lock “Audio type” in the pop-up window that appears.

How to enable audio for a group in the account

1. You will be able to sign in to your Zoom account once you have logged in.

2. Click on the User Management icon in the navigation panel, then click on the Group Management icon.

3. Choose the group that you would like to join.

4. Click on the Meeting tab on the left side of the screen.

5. Select the audio option you wish to make use of in order to enable the audio type.

   • Telephone and Computer Audio: If you wish to join the program, you may use your computer’s microphone or speaker or headset to connect via the telephone.

   • Telephone: There is only one way for participants to join, and that is by telephone.

   • Computer Audio: The only way that participants can join the call is by using the microphone or speaker on their computer or by using a headset.

   • 3rd Party Audio (only visible if you have 3rd party audio): Please make sure that you provide instructions to all participants about how to use audio that is not handled by Zoom.

6. Then click the Save button.

7. The following setting can be set as an optional setting if you want all members of the entire account to be able to hear this setting. Click the lock icon and then click Lock “Audio type” in the pop-up window that appears.

How to enable audio as a host

1. The Zoom web portal can be accessed by signing in.

2. Choose Settings from the navigation panel on the left hand side of the screen.

3. Click on the Meeting tab on the left side of the screen.

4. By clicking the Audio type option, you will be able to enable the audio type that you wish to use.

   • Telephone and Computer Audio: A participant can join the conference by phone or using their computer’s microphone/speaker or headset in order to join the conference.

   • Telephone: There is only one way for participants to join, and that is by telephone.

   • Computer Audio: The only way that participants can join the call is by using the microphone or speaker on their computer or by using a headset.

   • There are 3 types of audio available to you with 3rd party audio (only visible if you have it installed): Please make sure that you provide instructions to all participants about how to use audio that is not handled by Zoom.

5. Click on the Save button.
   Note: In the case that your account administrator has disabled and locked the Audio type, please get in touch with them.