Enabling Automatically Update OS/Firmware – Zoom Rooms

Owners and administrators of Zoom Rooms accounts have the capability of setting up a schedule whereby devices that operate on Zoom Rooms managed servers will automatically be updated with the latest operating system (OS) and firmware for those devices during a certain time range. The device will be automatically updated and restarted at the time that is selected when it is not in use and, if necessary, will be updated again at a later time.

Note:

• For more information on Zoom Device Management, please visit the Zoom Device Management website.

Prerequisites for enabling Automatically Update/Firmware – Zoom Rooms

• Ownership or administration privileges of a business

• Phones that work with Zoom appliances

• There is a requirement that Zoom Rooms version 5.7.0 or later be installed

How to enable Automatically Update OS/Firmware – Zoom Rooms

1. You can edit the account settings as if you were an account manager by logging into Zoom’s web portal as an administrator and editing the settings.

2. In the upper left corner of the screen, there is a navigation panel that you can use to select Device Management followed by Device List.

3. You can find the Account Settings link on the top of the screen. Click on that link and follow the instructions.

4. On the right of the box, there is an option for enabling Automatically Update OS/Firmware – Zoom Rooms that you can toggle on or off.

5. In the dialog box that appears once the change has been successfully made, click the Enable button to verify it.
   Default settings of the program will display the time range from 00:00:00 to 5:00 every morning when the program is started.

6. To change the time range, you can use the pencil icon (which can be found to the right of the time range) to make any changes that need to be made.

   • Under the Install Day drop-down menu, select the Install Day option that you would like to install on.
     Note: If you select Weekly, you will be able to see the date at which the update will be applied.

   • If you go to the Time Period tab, you will find drop down arrows within each box that allow you to select your start and end times.

7. When you are done, click Save at the bottom of the page.

8. In the top toolbar of the window, there is an unlock icon that you can click to enable this setting to be enabled for everyone on the account again. The lock icon can then be clicked to confirm that you wish to make this setting mandatory for everyone on your account.