Enabling or disabling audio transcription for cloud recordings in Zoom
Using our audio transcription software, you can automatically transcribe the audio that you record during your meetings or webinars that you upload to the cloud. Following the processing of this transcript, it will be displayed in the list of recorded meetings as a separate VTT file that can be accessed separately. The transcript text can also be displayed within the video itself, similar to the way closed captions are displayed in a video, and there is also an option to show the transcript text before the video itself plays.
Transcripts of the recordings are divided into sections, each with a timestamp that indicates when the portion of the text that was recorded relates to the recording at the time of recording. In order to improve the accuracy of the transcribing process, you can edit the text so that the words are captured more accurately, or add capitalization and punctuation that are not recorded in the transcript. Get to know more about audio transcription by reading the following article.
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English is the only language supported for audio transcription.
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Transcription of audio is only available when you record in the cloud, not when you record locally on your device. As well as closed captioning, live transcription can also be enabled by clicking on the button.
Prerequisites for enabling and creating audio transcripts for Zoom cloud recordings
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Accounts with cloud recording capabilities are available for businesses, education, and enterprises
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You need to have account owner or admin privileges in order to enable or disable this on a per-account or per-group basis
How to enable audio transcripts for cloud recordings
Account
For all users in the account to be able to listen to the audio transcript, follow these steps:
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Log in as an administrator to the Zoom web portal by clicking here.
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Click on Account Management then Account Settings from the navigation menu at the top of the page.
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The tab for recording can be found by clicking on it.
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Make sure the Cloud recording option is enabled in the recording settings and that it is set to on.
Note: The setting can be enabled by clicking on the toggle button if it is currently disabled. Click Enable if you see a verification dialog that appears to make sure the change has been made. -
If you wish to enable the Create audio transcript option on your cloud recording settings, you will need to select the checkbox next to it, then click the Save button to confirm the change.
Note: In case you don’t see this setting, please verify that you are eligible for this feature and that you meet the requirements. -
Whenever you confirm that you do not want your users to be able to make any changes to this setting, click the lock icon, and then click the Lock button when you have confirmed that this setting is not to be changed by anyone.
Group
For a group of users to have access to the audio transcript feature, follow these steps:
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Log in as an administrator to the Zoom web portal by clicking here.
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Select User Management from the navigation menu and then click on Groups from the drop-down menu.
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From the list of groups, choose the name of the applicable group.
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The tab for recording can be found by clicking on it.
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You will need to find the setting for Cloud recording and ensure that it is enabled.
Notes:-
The setting can be enabled by clicking on the toggle button if it is currently disabled. The change will be verified by clicking Enable if a verification dialog appears.
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There may be an issue with the option if it appears grayed out, which means it was locked at the account level, and that needs to be changed there as well.
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The Advanced cloud recording settings section will allow you to enable the option of creating audio transcripts by checking the checkbox next to it, and then clicking Save when you are finished to confirm the change.
Note: In case you do not see this setting, please verify that you are eligible for this feature in the first place. -
(You can enable this feature by clicking the lock icon, and then click Lock to confirm the setting to prevent all users of the group from changing it.
User
If you would like to use the audio transcript feature on your own computer, you need to do the following:
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Zoom’s web portal can be accessed by logging in.
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To access the Settings page, click on the Settings link in the navigation menu.
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The tab for recording can be found by clicking on it.
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You will need to find the setting for Cloud recording and ensure that it is enabled.
Notes:-
The setting can be enabled by clicking on the toggle button if it is currently disabled. The change will be verified by clicking Enable if a verification dialog appears.
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Please contact your Zoom administrator if you find the option grayed out, which is an indication that it has been locked either at the account level or at the group level.
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If you wish to enable the Create audio transcript option on your cloud recording settings, you will need to select the checkbox next to it, then click the Save button to confirm the change.
Note: This setting will not show up if you do not qualify for it. In order to enable this setting, you need to meet the requirements.
FAQs?
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