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Error: ‘We could not share this file because this file type is not supported for file sharing’ when Sharing a .SWF File in a Meeting Webex

ByCorporate Guider Webex, Home

Error message “We could not share this file because this file type is not supported for file sharing” appears whenever a.SWF file is attempted to be shared during a meeting.
Shockwave Flash (.SWF) files cannot be shared using the file sharing feature.
In this meeting, I do not appear to have the opportunity to share a.SWF file.
The following error message is displayed whenever a user on a version of Webex Business Suite (WBS) 32.10 or later attempts to share a.SWF file during a meeting:

Update for WBS 32.10 and later:
isco Webex will no longer facilitate the transfer of.swf files between attendees of meetings. Please refer to the following link for further details: What’s New in Webex (WBS32).

As a workaround, the users can convert the.SWF file to the MP4 or WMV format using a converter program provided by a third party, and then they can share the file in a meeting by selecting the option to share files.

Please take note that the Webex Technical Support does not support the use of third party converter programs.

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