Get started with Webex App
You may use the Webex App in real time or at any other time; it is interesting, intelligent, and inclusive, and it helps you create memorable experiences while also making it easier to collaborate effectively.
You can make calls, send messages, attend meetings, and get work done with the brand-new Webex App, which is designed to be simple and safe to use.
- Everyone works together to produce great results as a result of it.
- It is tailored according to your needs and so improves your intelligence.
- It provides you with options so that you can select how you want to work.
- It flows smoothly even when you make calls, send messages, and meet with people.
It is wonderful to have you here with us today! You are all set to get started if you have already been provided with an account by your employer.
If you have a subscription to Webex through your Internet service provider (ISP), you already have an account, and you may immediately begin using the app.
If you do not currently have a WebEx account, the first step is to select the pricing plan that is most suitable for your needs. After that, you can begin by using web.webex.com or by installing the app. After successfully logging in for the first time, you will be taken through a series of tutorials that will teach you how to make the most of the application.
The desktop software is the primary emphasis of our recommendations in this section; however, the links that follow provide additional information about performing the same actions via the web and on mobile devices. No matter which app you use, there are certain tasks that may be completed in the same manner; nevertheless, in order to do certain tasks, you will need to utilize the desktop application.
Start working together
When you initiate a conversation with another person, a distance is established between you and the other individuals you choose to include in the conversation. You are able to extend an invitation to participate in a conversation to anyone, even those who are not affiliated with your organization. Only their email address is required from you.
Your work is always done in specific locations and with specific people. You can meet with other people to work on a certain subject or topic in the area designated for that purpose. You are able to call other people, send messages to other users, and even plan meetings within a space.
You have the option of forming a team and then transferring a space into that team in the event that your initial intention shifts and your project outgrows its initial purpose. Teams are able to assist you in maintaining order by associating multiple spaces with a single overarching concept. Teams are beneficial when there is a stable group of individuals who are going to be working on something for an extended period of time. That something may require a lot of different activities, or it may be broken up into several different projects that are all going on at the same time.
You can find, join, or create public places inside your organization if it has public spaces, which will allow you to interact with people who share similar interests or stay current on the most recent news.
And you discover that you are participating in too many places, some of which do not require your contribution, or you determine that you do not need to keep up with that specific topic, you are free to quit any space at any moment.
Elevate important information
Immediately, you are informed of any messages that are directed in your direction. Improve the efficiency of your work by recording the things that are most essential to you. You are free to experiment with the settings of your notifications until you find the combination that suits you best. For instance, you can configure it in such a way that you only receive notifications when you are @mentioned in any space or when any message is made in the spaces that you deem to be the most relevant. And if there is a particular place that you do not wish to participate in, you have the option to either quit it or conceal it so that you are not informed of new messages posted to that space and it is not included in the list of spaces that you have access to.
You are also able to view the availability of other users, allowing you to determine the most convenient time to communicate with them. If you notice a green circle around someone’s profile photo, for instance, this indicates that they have used the app within the past 10 minutes; therefore, there is a good possibility that you will receive a response if you make contact with them.
On the other hand, if you notice that someone does not want to be bothered, you might want to hold off on making contact with them for a little while.
Personalize your Webex App
You may give the Webex App more of a sense of being your own by giving it a little amount of personalization. To ensure that other users can easily identify you, you should begin by uploading a photo of yourself to serve as your profile picture.
You have the option to choose a nickname instead of your display name.
Make your perspective more colorful by selecting the color scheme that best suits your tastes.
You have the ability to change your status to something that is more evocative. Simply updating your status within the application to reflect that you are preoccupied or absent for a short while is an easy way to communicate this information to other users. For instance, you have the option of setting it to “Be right back” or letting people know that you do not wish to be disturbed at this time. You also have the option of creating a personalized status update, which lets other people know what you are currently doing.
When you are on a call or in a conference, and you want to share a video of yourself, you can blur your background to obscure everything that is going on around you, or you can even use a fun virtual background.
Send a message
When you are composing your messages, you have the option of sending a brief message or making it more noticeable by adding more text formatting and emojis. In addition, you are able to share data, photographs, movies, and even gifs with one another. You will never lose track of any of the stuff that has been shared in a place since Webex App maintains a list of everything that has been shared there. You may ensure that the appropriate people see your message by using @mentions. There is no need for alarm if you have made an error and need to modify it, or if you have accidentally placed something in the wrong space and need to delete the message entirely.
Your messages are persistent. The next time you send a message to the group, the conversation will continue exactly where you left off the time before. You are also able to check who has viewed the messages you send after you have sent them.
Read and respond to messages
When you get a new message, you will be notified as soon as it arrives. If you are too busy to answer to someone’s message but still want to know what they have to say, you can just take a brief peak at it instead. No one will be the wiser to the fact that you have viewed the message.
Through the use of threads, quotations, and even simply forwarding a message to another person, you can make it simple for both yourself and other people to follow a given line of reasoning.
Organize your messages
Keeping your messages organized is another method that might assist you in being productive. You have the ability to filter your messages, allowing you, for instance, to concentrate just on those that have not yet been read or on the areas in which you have been @mentioned.
You can also mark significant communications with a star so that you can easily find them again in the future.
You are able to search for a message or a file that was shared even if you don’t remember the location where it was uploaded because you may seek for it using the search bar.
Customize your audio and video preferences
When you join a meeting using your personal computer, the application will automatically recognize any audio and video devices, such as a headset, that you have attached to your computer at the time. You are able to make changes to your settings right before you start or join a conference. For example, you may decide whether or not you want to dial into a meeting with audio only or whether or not you want your video to be on.
Should you so desire, you can also make some of these parameters your default settings.
You have the ability to adjust the following video settings:
- Pick the camera that you want to use.
- See yourself like you’re gazing in a mirror (Mirror my video).
- You can blur the background, or you can utilize a virtual one that you can personalize or choose from a preset.
You can additionally customize the following aspects of your audio settings:
- Pick one of the following options: a speaker, a headset, or a microphone.
- Eliminating background noise and improving the quality of the voice can help reduce disruptions.
Start your first meeting
Whenever the need arises, whether immediately or at a later time, you can hold a meeting using the Webex App. You can begin or plan your meetings in the app by either accessing the calendar or your spaces respectively. Both of these options are available. Regardless of which option you go with, you will have the ability to connect via video or merely voice, record your meetings, customize your virtual background, eliminate irritating background noise, and share your screen while you are in the middle of a meeting.
From a space
Anyone who is already working alongside others in the same location can initiate an instant meeting to meet immediately or arrange one for a later time. When it comes to gatherings of this nature, everyone in the room is automatically invited, and each person is given the responsibility of acting as a host. Consequently, during the meeting, each participant has the ability to invite people in, silence individuals, and record. Because you are holding the meeting in the same location as where you do your work, you will have convenient access to your messages, files, and whiteboards, and you will be able to continue working on them even while you are participating in the meeting.
From a calendar
You can immediately begin a meeting in your Personal Room by doing so from the Meetings calendar on your device. If you have a host license, you will have access to this option, which provides you with a virtual conference room that is reserved exclusively for you. Because it is your own space, the link to it is consistent at all times.
Even if that option is not presented to you, you are free to arrange a meeting with any other person. There is no requirement for you to be connected to them in the app, and they are not even required to have a Webex account in order to participate. In addition, you or any other person you designate as a cohost has the ability to start the meeting, invite people to attend, begin breakout sessions, enable recording transcripts, and do a variety of other administrative tasks.
See your upcoming meetings
The ability to plan your work day more effectively depends on your awareness of the meetings you have scheduled. In your meetings list, you will be able to read information about your forthcoming meetings, such as the purpose of the meeting, the date and time it will take place, the people who have been invited, and the person who organized the meeting. You are able to attend a meeting from the meetings list at any moment, including when it is time for the meeting to begin.
If the meeting is being recorded, you can find out who started, paused, or stopped the recording by selecting the recording indicator while the meeting is in progress. After that, you can get in touch with that individual to obtain the recording. When the host or cohost records the meeting on their personal computer, this capability is made available to them.
Customize your audio and video preferences
The application will automatically recognize any audio and video hardware that you have attached to your personal computer, such as a headset, whenever you make or take a call using it. You have the ability to make adjustments to your settings right before initiating a conversation, such as deciding whether you want to use your video or keep the connection limited to audio only. Should you so desire, you can also make some of these parameters your default settings.
You have the ability to adjust the following video settings:
- Pick the camera that you want to use.
- Look at yourself as if you were staring in a mirror (see my video and do this).
- You can blur the background, or you can utilize a virtual one that you can personalize or choose from a preset.
You can additionally customize the following aspects of your audio settings:
- Pick one of the following options: a speaker, a headset, or a microphone.
- Eliminating background noise and improving the quality of the voice can help reduce disruptions.
Create or Change your Voicemail PIN
You will need to set up a voicemail PIN if this is your first time using Webex Calling or the Webex Call Plan. When using the Webex App to check your voicemail for the first time, you will be requested to enter a PIN. You are free to make use of the techniques outlined in this article if you feel the need to change your PIN or generate a new one. You have the ability to do other things, such as personalizing your voicemail greeting, while you are setting up your PIN.
Call someone on Webex App
You don’t need any additional plans or services to be able to talk to anyone else who has a Webex account. You are able to call them using the Webex App as long as you are both linked to each other in the Webex App. These are specialized types of calls that enable you to share your screens, whiteboard, and whiteboard content with other participants on the call. You are not required to use their phone number; rather, all that is required is for you to be connected to them within the app. Simply seek for the icon that says “Audio” or “Video.”
Answer a call
You will be notified via a notification that you can use to either accept or decline the call when it comes in. In the event that you are unable to immediately take the call, you have the option of sending a message back to the person who is phoning you if they are using Webex.
Call someone with a phone number
If your company has set up your Webex account to work with a phone service, you will also have the ability to make calls to anyone else who has a phone number. Check to see if your account comes with a phone service so that you can make calls of this nature, which requires additional services to be purchased.
One calling application at a time is the maximum number of times you can be signed into the phone service. You cannot, for instance, be signed into the phone service on the Webex App and Jabber or the Webex Calling app at the same time. This restriction applies to both of those applications. When you sign into another calling app while you’re using the Webex App, the phone service in the Webex App will be disconnected.
It is exactly the same as when you make a standard phone call using any other kind of phone when you call using this method. If you want to place an order for lunch over the phone at your go-to eatery, you may do it directly from the app itself by dialing the restaurant’s number.
It’s possible that you’ll have access to a few different features while you’re on a phone call. Here are only a few features available:
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Put a call on hold—If you are talking to someone on the phone and you are suddenly confronted with another matter that requires your attention, you have the option of putting the call on hold and picking it back up when you are free to carry on the conversation again.
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Transfer a call—A call that you are currently on can be handed off to another party by using the transfer feature.
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Forward a call—You can forward your calls to another phone number if you are going to be away from your desk but don’t want to miss an essential phone call. If you do this, you won’t miss the call.
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Add someone to your contacts—It is possible to add people to your Contacts list, which will make it simpler for you to communicate with the people you text and contact the most frequently.
Voicemail—There is no need to be concerned about missing critical phone calls. You’ll be able to receive voicemails from other users, and the app will allow you to listen to those messages right there.
