The Bang & Olufsen Cisco 980 is a wireless headset that pairs with Cisco soft clients and devices using Bluetooth ® communication. It was designed and manufactured by Bang & Olufsen. In order to make it suitable for usage in a noisy working environment, the headset comes equipped with robust noise cancellation and ambient audio enhancement technologies in addition to complete call control and the ability to play music.

The B&O Cisco 980 includes a Cisco Headset USB HD Adapter, which enables the headset to be used with electronic gadgets that do not provide a dependable Bluetooth option. The USB cord that comes with the headset may also be used to connect it to other devices. The USB cable may connect to any powered USB converter, allowing it to function as both a data line and a charging connection.

The B&O Cisco 980 boasts superior sound and call quality in addition to offering smooth connectivity with the Webex app, Cisco Jabber, and the Webex Desk Pro.

Set up your headset

You can set up your headset by consulting the list that is provided below:

  • Check to see that the battery in your headset is charged.
  • You can turn on and off your B&O Cisco 980 device.
  • You may hook up your headphones using any of the following approaches:
  • Table 1. B&O Cisco 980 connection options

    Connection

    Description

    Bluetooth

    Your Bang & Olufsen Cisco 980 can save up to eight different Bluetooth devices and maintain simultaneous connections with up to two devices at once.

    Cisco Headset USB HD Adapter

    The Cisco Headset USB HD Adapter allows for an easy plug-and-play, wireless experience. You can also use the adapter with devices that don’t have a reliable Bluetooth option.

    USB cable

    Use the included USB cable for a wired audio connection. You can also charge your headset while it’s in use.

    3.5 mm cable

    You can use the included 3.5 mm audio cable to connect to a non-wireless device or if your headset battery is low.

    You can’t control music playback or answer calls through the 3.5 mm cable.

  • Download and install the Bang & Olufsen mobile app.

The Bang & Olufsen Cisco 980 headset’s controls may be operated by using a variety of gestures, which are outlined in the table below:

Table 2. Bang & Olufsen Cisco 980 controls

Action

Gesture

Play and pause music

Double-tap either ear cup

Skip forward

Triple-tap the right ear cup

Skip back

Triple-tap the left ear cup

Answer a call

Double-tap either ear cup

End a call

Double-tap and hold either ear cup

Reject a call

Double-tap and hold either ear cup

Mute microphone

Press the Mute button on the left ear cup

Activate voice assistant

Press and hold the Mute button on the left ear cup when you aren’t in a call.

Volume up

Swipe up on the right slider

Volume down

Swipe down on the right slider

Active noise cancellation

Swipe down on the left slider

Transparency mode

Swipe up on the left slider

 

LED indicators

Two LEDs are located on the right ear cup of the B&O Cisco 980 headphones. The state of the headset can be seen on one of the LEDs, and the remaining battery life can be seen on the other.

Status indicator

The status LED may be found in the same space as the right slider and the Power button.

  • Solid white—Headset on
  • No light—Headset off
  • Solid Blue (5 seconds)—Bluetooth connected/disconnected
  • Flashing Blue—Bluetooth pairing mode
  • Solid Red (5 seconds)—Bluetooth pairing failed
  • Solid Red—Microphone muted
  • Flashing Red—Factory reset
  • Flashing Green—Software update

Battery indicator (cable is connected)

The indication for the remaining battery life may be seen right next to the USB-C connector.

  • Solid green—Headset is fully charged
  • Flashing orange—Headset is charging
  • Flashing red—Charging error

Battery indicator (cable is disconnected)

  • Solid red—Low battery (10%-2% remaining)
  • Flashing red—Very low battery (less than 1% remaining)