Getting Started with Smart Gallery View in zoom App
Attendees of remote meetings may find it difficult to view other participants clearly when they are in a Zoom Room together. Zoom Rooms Smart Gallery allows you to display multiple video feeds from a single conference room in order to overcome this concern. It allows remote attendees in Zoom Rooms to view participants in groups more clearly as the camera focuses on them. Remote attendees and Zoom Room participants can enhance their collaboration by attending face-to-face meetings.
This article covers:
- How to enable Smart Gallery
- On a Zoom Rooms controller
- On a Zoom Rooms Touch display
- How to set Smart Gallery as the room default view
- How remote attendees experience Smart Gallery
- What resolutions are supported with Smart Gallery?
Prerequisites for using Smart Gallery
- Version 5.9.3 or higher of Zoom Rooms for macOS
- Version 5.9.3 or higher of Zoom Rooms for Windows
- With Zoom Rooms Appliances: version 5.8.0 or greater
- On iOS 5.8.0 or greater on Zoom Rooms Controller
- That supports iOS 5.8.0 or greater on Zoom Rooms Controller for Android that supports iOS 5.8.0 or greater
- An account owner, an administrator, or a role with editing rights for Zoom Rooms (to enable it by default)
System requirements
Appliances
| Vendor | Model | Smart Gallery Support |
| Neat | Bar | Supported |
| Neat | Board | Supported |
| Poly | Studio X30 | Supported |
| Poly | Studio X50 | Supported |
| Poly | Studio X70 | Beta Support |
| Poly | G7500 w/ E70 Camera | Beta Support |
| Yealink | A20 Meeting Bar | Supported |
| Logitech | Rally Bar | Supported |
| Logitech | Rally Bar Mini | Supported |
All-in-one room systems
| Vendor | Model | Smart Gallery Support |
| DTEN | D7 | Supported |
Windows/Mac
| Processor | OS |
| Fourth generation or greater quad-core Intel Core i3, i5, i7 and i9 processors | 64-bit Windows 10 or greater |
| Sixth generation dual-core Intel Core i5, i7 and i9 processors (excluding Y-series). Intel display driver version >= 23.20.xx.xxxx. For Intel HD620 graphics processors, driver version >= 26.xx.xx.7323. | 64-bit Windows 10 or greater |
| Quad-core Intel Xeon E3 or E5 processors (“Broadwell” architecture or newer) | 64-bit Windows 10 or greater |
| Apple M1 processor | MacOS 10.13 or greater |
| Fourth generation or greater quad- core Intel Core i3, i5, i7 and i9 processors | MacOS 10.13 or greater |
| Fourth generation or greater dual-core Intel Core i5, i7 and i9 processors | MacOS 10.13 or greater |
| Quad- core Intel Xeon E3, E5 or W processors (“Ivy Bridge” architecture or newer) | MacOS 10.13 or greater |
How to enable Smart Gallery
Zoom Rooms controllers or Zoom Rooms for Touch displays can be configured to enable the Smart Gallery experience.
On a Zoom Rooms controller
- On the controller interface, tap Camera Control.
- Select Multi-Stream. Your Zoom Rooms display will show the camera feed for each conference room.
On a Zoom Rooms for Touch display
- You can access Settings by tapping More on the display.
- Tap the Camera button, then tap Open Camera Control to access the settings.
- The MultiStream option will appear. On your Zoom Rooms display, you will be able to view the video feed from each conference room camera.
How to set Smart Gallery as the room default view
Toggle the Multi-Stream setting on the Zoom web portal to set Smart Gallery as the default room view.
- Join Zoom’s web portal.
- Choose Zoom Rooms from the Rooms menu.
- From the account, location, or room settings of Zoom Rooms, you can enable Smart Gallery. Let’s use Account Settings as an example.
- Toggle the Multi-Stream setting under the Devices heading on the Account Profile tab.
How remote attendees experience Smart Gallery
By using the Gallery, Side-by-Side, or Thumbnail views, or pinning specific videos, remote participants will be able to view all available video feeds from the Zoom Room. Zoom Room video feeds are displayed as distinct, full resolution meeting participants. “Conference Room – 2”, “Conference Room – 3”, etc. They are named after the Zoom Room.
Note:
Smart Gallery will allow remote attendees to identify who is speaking in a room if they have Poly X30, Poly X50 or Yealink A20 devices.
Even if participants from other Zoom Room camera feeds are speaking, remote attendees with other devices will see the main Zoom Room camera feed as the active speaker.
What resolutions are supported with Smart Gallery?
For Mac and Windows Zoom Rooms, capture and send resolutions are as follows:
| OS | Processor | Processor Frequency (GHz) | Supported Stream Resolutions |
| Windows/Mac | 8+ Cores | 2+ | One Main 1080p Two Secondary 720p |
| Windows/Mac | 6+ Cores | 2+ | One Main 1080p Two Secondary 720p |
| Windows/Mac | 6+ Cores | <2 | One Main 1080p Two Secondary 720p |
| Windows/Mac | 4 Cores | <1.5 | Three at 360p |
| Windows/Mac | 4 Cores | 1.5 – 2 | One Main 720p Two Secondary 360p |
| Windows/Mac | 4 Cores | 2 – 3 | Three at 720p |
| Windows/Mac | 4 Cores | 3+ | One Main 1080p Two Secondary 720p |
| Windows | 2 Cores | 2.5+ | One Main 720p Two Secondary 360p |
| Windows | 2 Cores | <2.5 | Three at 360p |
| MacOS | Dual Core i7 | – | Three at 360p |
| MacOS (10.15+ required) |
Dual Core i5 | – | Three at 360p |
| Windows/Mac | i3 – 4+ Cores (8th Gen+) |
3+ | Three at 720p |
The sending resolution will change when sharing is triggered on Mac and Windows Zoom Rooms:
| Original Resolutions | Stream Resolution During Screen Share |
| One Main 1080p Two Secondary 720p |
One Main 720p Two Secondary 360p |
| Three at 720p | One Main 720p Two Secondary 360p |
| One Main 720p Two Secondary 360p |
Three at 360p |
| Three at 360p | Three at 360p |
Note: Multi-camera mode and Smart Gallery are not compatible with Zoom Rooms currently.