Attendees of remote meetings may find it difficult to view other participants clearly when they are in a Zoom Room together. Zoom Rooms Smart Gallery allows you to display multiple video feeds from a single conference room in order to overcome this concern. It allows remote attendees in Zoom Rooms to view participants in groups more clearly as the camera focuses on them. Remote attendees and Zoom Room participants can enhance their collaboration by attending face-to-face meetings.

This article covers:

  • How to enable Smart Gallery
    • On a Zoom Rooms controller
    • On a Zoom Rooms Touch display
  • How to set Smart Gallery as the room default view
  • How remote attendees experience Smart Gallery
  • What resolutions are supported with Smart Gallery?

Prerequisites for using Smart Gallery

  • Version 5.9.3 or higher of Zoom Rooms for macOS
  • Version 5.9.3 or higher of Zoom Rooms for Windows
  • With Zoom Rooms Appliances: version 5.8.0 or greater
  • On iOS 5.8.0 or greater on Zoom Rooms Controller
  • That supports iOS 5.8.0 or greater on Zoom Rooms Controller for Android that supports iOS 5.8.0 or greater
  • An account owner, an administrator, or a role with editing rights for Zoom Rooms (to enable it by default)

System requirements

Appliances

Vendor Model Smart Gallery Support
Neat Bar Supported
Neat Board Supported
Poly Studio X30 Supported
Poly Studio X50 Supported
Poly Studio X70 Beta Support
Poly G7500 w/ E70 Camera Beta Support
Yealink A20 Meeting Bar Supported
Logitech Rally Bar Supported
Logitech Rally Bar Mini Supported

All-in-one room systems

Vendor Model Smart Gallery Support
DTEN D7 Supported

Windows/Mac

Processor OS
Fourth generation or greater quad-core Intel Core i3, i5, i7 and i9 processors 64-bit Windows 10 or greater
Sixth generation dual-core Intel Core i5, i7 and i9 processors (excluding Y-series). Intel display driver version >= 23.20.xx.xxxx. For Intel HD620 graphics processors, driver version >= 26.xx.xx.7323. 64-bit Windows 10 or greater
Quad-core Intel Xeon E3 or E5 processors (“Broadwell” architecture or newer) 64-bit Windows 10 or greater
Apple M1 processor MacOS 10.13 or greater
Fourth generation or greater quad- core Intel Core i3, i5, i7 and i9 processors MacOS 10.13 or greater
Fourth generation or greater dual-core Intel Core i5, i7 and i9 processors MacOS 10.13 or greater
Quad- core Intel Xeon E3, E5 or W processors (“Ivy Bridge” architecture or newer) MacOS 10.13 or greater

How to enable Smart Gallery

Zoom Rooms controllers or Zoom Rooms for Touch displays can be configured to enable the Smart Gallery experience.

On a Zoom Rooms controller

  1. On the controller interface, tap Camera Control.
  2. Select Multi-Stream. Your Zoom Rooms display will show the camera feed for each conference room.

On a Zoom Rooms for Touch display

  1. You can access Settings by tapping More on the display.
  2. Tap the Camera button, then tap Open Camera Control to access the settings.
  3. The MultiStream option will appear. On your Zoom Rooms display, you will be able to view the video feed from each conference room camera.

How to set Smart Gallery as the room default view

Toggle the Multi-Stream setting on the Zoom web portal to set Smart Gallery as the default room view.

  1. Join Zoom’s web portal.
  2. Choose Zoom Rooms from the Rooms menu.
  3. From the account, location, or room settings of Zoom Rooms, you can enable Smart Gallery. Let’s use Account Settings as an example.
  4. Toggle the Multi-Stream setting under the Devices heading on the Account Profile tab.

How remote attendees experience Smart Gallery

By using the Gallery, Side-by-Side, or Thumbnail views, or pinning specific videos, remote participants will be able to view all available video feeds from the Zoom Room. Zoom Room video feeds are displayed as distinct, full resolution meeting participants. “Conference Room – 2”, “Conference Room – 3”, etc. They are named after the Zoom Room.

Note:

Smart Gallery will allow remote attendees to identify who is speaking in a room if they have Poly X30, Poly X50 or Yealink A20 devices.

Even if participants from other Zoom Room camera feeds are speaking, remote attendees with other devices will see the main Zoom Room camera feed as the active speaker.

 

What resolutions are supported with Smart Gallery?

For Mac and Windows Zoom Rooms, capture and send resolutions are as follows:

OS Processor Processor Frequency (GHz) Supported Stream Resolutions
Windows/Mac 8+ Cores 2+ One Main 1080p
Two Secondary 720p
Windows/Mac 6+ Cores 2+ One Main 1080p
Two Secondary 720p
Windows/Mac 6+ Cores <2 One Main 1080p
Two Secondary 720p
Windows/Mac 4 Cores <1.5 Three at 360p
Windows/Mac 4 Cores 1.5 – 2 One Main 720p
Two Secondary 360p
Windows/Mac 4 Cores 2 – 3 Three at 720p
Windows/Mac 4 Cores 3+ One Main 1080p
Two Secondary 720p
Windows 2 Cores 2.5+ One Main 720p
Two Secondary 360p
Windows 2 Cores <2.5 Three at 360p
MacOS Dual Core i7 Three at 360p
MacOS
(10.15+ required)
Dual Core i5 Three at 360p
Windows/Mac i3 – 4+ Cores
(8th Gen+)
3+ Three at 720p

The sending resolution will change when sharing is triggered on Mac and Windows Zoom Rooms:

Original Resolutions Stream Resolution During Screen Share
One Main 1080p
Two Secondary 720p
One Main 720p
Two Secondary 360p
Three at 720p One Main 720p
Two Secondary 360p
One Main 720p
Two Secondary 360p
Three at 360p
Three at 360p Three at 360p

 

Note: Multi-camera mode and Smart Gallery are not compatible with Zoom Rooms currently.