Getting started with the Children’s Education Status setting in zoom app

The Children’s Education Status setting in the Zoom account profile allows you to self-identify your Zoom account profile if your organization uses Zoom products to provide education services to children under the age of 18. The setting can be used by any admin or owner of the Zoom account.

Notes:

• A Zoom Consent to Educational Data Collection Practices can only be signed by an authorized superintendent, principal, administrator, or teacher on behalf of the school. In order to renew Zoom’s Consent to Educational Data Collection Practices, your organization will be required to re-sign the consent annually at the time the agreement is renewed.

• Customers who are based overseas and in the United States will have to enable the setting Children’s Education Status.

  • Currently, Zoom’s Consent to Educational Data Collection Practices policy requires all U.S. customers providing educational services to children under age 13 to electronically sign it as part of the registration process.

  • The Zoom Consent to Educational Data Collection Practices does not have to be e-signed by international customers who provide educational services to children under the age of 13, according to Zoom.

• Using this setting will prevent users under the age of 18 from creating accounts if this setting is enabled.

• Whenever you have questions, feel free to contact your Customer Service Manager or Support.

Prerequisites for self-reporting in the Children’s Education Status setting

• Account for education

• Ownership or administrative privileges of the account

How to sign up for a Zoom account with the Children’s Education Status setting

Note: A user account cannot be used until an authorized administrator or teacher from a U.S. organization that selected the Under 13 check box completes the e-signature process before it can be used.

Zoom Paid Plan for Education

For schools or other organizations that are interested in using Zoom products to provide educational services to children under the age of 18, you can register for a paid education account using the following steps:

Complete the Configure Products section

1. To access Zoom for Education, click on the link below.

2. Then click on the Buy Now button under Zoom for Education.

3. In the Zoom Meetings section, you will find the following:

   1. There are a number of licenses that you can choose from.

   2. You have the option of selecting Education as your plan.

   3. If you would like to subscribe annually, please choose this option.

   4. Choose your Additional Options and follow the prompts that appear on their page if you wish:

      • Cloud Recording Storage: Add up to 100 GB, 500 GB, or 3 TB of additional cloud storage to the Zoom Cloud so that you will be able to store, stream, share, and download meetings and webinars from the Zoom Cloud at any time.

      • Audio Conferencing: Make your meetings, webinars, or virtual rooms more productive by enabling a call-out feature and providing toll-free dial-in numbers for participants (available in multiple countries).

      • Large Meeting: We encourage you to increase the number of active participants in your meetings (up to 1,000) or the number of webinar panelists.
        Note: For users to benefit from the increased capacity of Large Meetings, you will need to assign those licenses in the User Management web portal once you have purchased the licenses.

      • Conference Room Connector: The Zoom Rooms and other SIP and H.323 endpoints can be used in conjunction with SIP or H.323 room systems to provide a seamless communication environment.

4. Continue by clicking the Continue button.

5. Please select the Zoom plans that you are interested in adding to your account, and then click Next if you are interested in adding any other Zoom plans to your account.
   Alternatively, if you would prefer to skip this step without selecting another Zoom plan, you can click the Skip This Step button.

Complete the Create Account section

Notes:

• If you have an existing Zoom account and would like to use it for the paid plan, click Sign In if you already have an existing Zoom account.
  Signing in to your account will enable you to complete the Create Account section and be directed to the Payment section once you have completed the Create Account section.

• It is your responsibility to become the owner of the account for this plan by creating an account.

1. Please confirm the date of your birth in the box below.

2. If you would like to continue, click here.

3. Create an account for yourself by entering your personal information, your email address, and creating a password.

4. Please click on the Continue button.

Complete the Payment section

1. Enter your billing contact information under the Billing Contact section of the form.

2. In the section Sold To Contact, you will find the following information:

   • The check box next to Same as Bill To Contact should be selected if the contact information for your Sold To contact is the same as the information for your Billing Contact. After that, you can move on to the next step in the process.

   • If the contact information for the Sold To contact differs from the contact information for the Billing Contact, then deselect the checkbox that says Same as Bill To Contact. Then, enter the contact information for the person who will be selling the item.

   • It is optional to verify your tax exemption status by clicking on Verify Tax Exemption Status.
     Your tax exemption status will be validated through ECMS and you will be redirected there.

3. In the section titled “Payment Methods”, you will find the following information:

   1. If you would like to pay with a debit or credit card, or if you wish to pay with PayPal, please enter your information.

   2. In the Bill To Contact field, select the box Next to Same as Bill To Contact if the address you are providing is the same as the information that you provided above.
      The full address that you have to put in will need to be entered if it is different from the information above for your Billing Contact.

4. If you would like to continue, click here.

Complete the Review Order section

1. Make sure that the charges for your order are correct by reviewing the details of your order.

2. You can confirm your order by clicking the Place Order button.
   You can edit your order by clicking the Back button if you need to make changes.

Zoom Free Basic Plan for Education

For schools or other organizations that use Zoom to provide education services to children under the age of 18, here are the steps to sign up for a free education account for them:

1. You can sign up by visiting zoom.us/signup.

2. You will need to enter your Verification information along with your email address.
   Zoom will send you a no-reply email (no-reply@zoom.us) confirming your registration.

3. Click the Activate Account link at the bottom of this email.
   You will be directed to a Zoom welcome page when you click this link.

4. It is important that you enter your contact information as well as your password.

5. Make sure that the checkbox For Educators is selected.

6. Depending on the age groups for which you provide educational services, you can check the boxes that apply to those groups.

7. Please click on the Continue button.

8. The required information should be filled in under Add Organization Information.

   1. Depending on your role within the organization, you will need to select your role.
      Notes:

      • A person in the U.S. who previously checked the Under 13 check box and choose Other now will need to give Zoom the name, email address, and phone number of a Superintendent, Principal, Administrator, or Teacher who will be e-signing Zoom’s Consent to Educational Data Collection Practices for their organization.

      • There will not be a requirement to enter a secondary authorized party if you previously selected the check box(es) for the 13-15 year age group and/or 16-17 year age group, and select Other now.

9. Click on the Add button.
   Notes:

• If you selected the 13 to 15 and/or 16 to 17 check boxes after adding organization information to your account, you can use your account without having to e-sign Zoom’s Consent to Educational Data Collection Practices, as you will not be required to do so.
• Whenever you click the Under 13 checkbox, you will be taken to a page that contains information about that age group. This webpage will let you know that an email with instructions for activating your education account will be sent to you or the consenter (see Step 8.1) shortly. Zoom’s Consent to Educational Data Collection Practices must be signed by either you or the recipient of the email in order for your organization to have access to this account.
• (Feel free to modify the recipient who will consent to Zoom’s Consent to Educational Data Collection Practices if you selected the Under 13 check box and need to do so. Click Change Recipient if you selected the Under 13 check box.

1. As shown in the following example, under the Change Recipient, you will need to fill out the name and email address of the Superintendent/Principal/Administrator/Teacher who will e-sign Zoom’s Consent to Educational Data Collection Practices for the organization.
2. Click on the Change button.
   Upon consenting, the consenter will receive an email that will include instructions on how to complete the activation of their education account. It will be possible for your organization to use this Zoom account once the recipient of the email has consented to Zoom’s Consent to Educational Data Collection Practices.

How to renew your Children’s Education Status setting

After consenting and having been verified, users will be required to re-consent every year in order to continue using the service. A notification will be sent to the account owner or admin within 30 days of the account being enabled or starting to use this feature to remind them that re-certification is required within 335 days from the date the feature was enabled. Upon consenting to Zoom’s Consent to Educational Data Collection Practices, the consenter will be sent an email with instructions for completing the education account activation process. The consenter must provide consent for Zoom to use the data collected by the education account.

After 30 days from receipt of the notification, if no action has been taken to resolve the situation, the account will be locked. There is a possibility that the account may be deleted after another 30 days.

Renew verification before account is locked

It will be directed to a notification webpage once you have signed into your Zoom Education account. You will be notified that the consenter is going to receive an email with instructions on how to activate the Education account as soon as possible. The following options are available for you to choose from:

• Resend Email: In the event that the consenter has not received the email, resend it.

• Change Recipient: Please go to Zoom’s Consent to Educational Data Collection Practices page and enter the name and email address of the person who is consenting to Zoom’s data collection practices.

• Skip and Go to My Account: As part of the Zoom web portal settings, you’ll get a notification with instructions on how to activate your education account. Please follow the instructions.

Renew verification after account is locked

You will be redirected to a notification webpage after you have signed in to your Zoom Education account. Your account will be locked once you receive notification that it has been locked. Zoom’s Consent to Educational Data Collection Practices must be renewed and signed by the account owner or admin within 30 days of the account being locked. Here are the options you can choose from:

• Resend Email: Ensure that the consenter receives the email by resending it.

• Change Recipient: Your recipient’s name and email address should be provided if you wish them to consent to Zoom’s collection of educational data.

Resolve a locked account

In this case, you will be notified that your Zoom account has been disabled.
It is necessary for you to contact your organization’s administrator or account administrator. Your account will be reactivated within 30 days if your organization administrator completes the e-signature process.

You can access your account by logging in and following the prompts. If you still have questions, please get in touch with your CSM or Support.