VDI, or Virtual Desktop Infrastructure, is a server-based computing model for delivering desktop images over a network to endpoint devices. The endpoint can then be accessed by users to access the operating system (OS) and applications on it. For example, an endpoint can be a PC, a thin client, or a mobile device. Among the benefits of using VDI are improved data protection, improved support for remote workers, and the ability to keep older machines in operation for a longer period of time.
Zoom is compatible with Citrix, VMware, and Azure Virtual Desktop (AVD) VDI solutions and can be delivered through a thin client as well as Citrix and VMware applications. There is a list of different download packages and installation instructions available on this page, along with links to the download packages.
Prerequisites for getting started with VDI
- Citrix XenDesktop server or VMware Horizon server publishing desktops, or Windows Remote Desktop tools are common among organizations using Citrix XenDesktop
- Workspace from Citrix, Horizons from VMware, AVD client for Windows, or VMware Horizons from Citrix
- There is no support for the Citrix Workspace app on the Microsoft store
Installation for Zoom application in VDI
Zoom requires administrator privileges and two steps to install in a VDI environment:
- In most cases, the software must be installed within the image of the Virtual Desktop.
- All thin clients accessing the VDI are installed with the Zoom Media Plugin.
Instructions for installation can be found on Citrix’s or VMware’s support pages.
- Zoom cannot be published as an app at the moment.
- Windows and iGel plugins support RDP remote desktop.
- RDP connections via VMware clients are not supported.
- VMware Horizon Client for Linux and Windows is supported with the VMware Blast protocol.
- The VMware client cannot connect with an RDP protocol, but it can connect with the VMware Blast or PCoIP protocols.
Host installer for all VDI configurations
Downloads can be found on this page.
View our downloads page by visiting this page.
For our downloads page, please visit this page.
AVD and Windows 365 Cloud PC downloads
Our downloads page can be viewed by visiting this link.
VDI client features
The following Support article offers an overview of the features of VDI clients.
VDI client registry settings
VDI release notes
VDI release notes are available on the VDI website.
VDI backwards compatibility
You can find more information about VDI backwards compatibility in this Support article.
To learn how to access VDI statistics and diagnostic information, please refer to this Support article.