Getting Started with ZDM for Windows in zoom App

It is possible for system administrators to assign updates to Windows devices remotely through Zoom’s mobile device management (ZDM) tool. Patches can be installed on schedule based on the update schedule that administrators establish. The installation will occur outside of a customer’s active hours once the customer has selected their active hours for assigned devices. It is possible to select certain updates and devices so that they are not added to the list. After the Zoom Room is assigned and the device is powered on, the Zoom Room you have selected on the web will be automatically logged into on the device. You don’t need an activation code, an email address to sign in with, or a pairing code for using ZDM.

How to enroll version 1703 or later Windows 10 devices

1. Zoom’s web portal can be accessed by clicking Device Management.
2. To enroll by hand, click Manual Enrollment under Enrollment.
3. It is recommended that you open the link using the following browsers: Edge, IE, Google Chrome, or Firefox.
4. You will need your Access Code.
   Note:
5. This code can be changed at any time. To change it, please visit your Zoom web portal and enter the new access code.
6. Complete the enrollment process by following the instructions that appear on your device.

How to enroll version 1607 Windows 10 devices

1. Zoom’s web portal can be accessed by clicking Device Management.
2. To enroll manually, click Enrollment.
3. Note your Access Code.
4. Please use the following link to enroll your Windows device:
5.  https://zdm.zoom.us/win?ver=1607
6. You will need the Access Code to enroll your device in Zoom.
7. On the popup dialog, enter the email address below and click “Next”.
   zdm@zoom.us
8. Type the ZDM Server URL below and click “Next”.
   https://zdm.zoom.us/microsoft/discovery
9. Within a few minutes, your device should be enrolled

Note:

Zoom web portal will not show your enrolled device immediately for Windows 10 version 1607. Once you log in with the enrolled device, it will be displayed.

How to enroll with a provisioning package

1. Zoom’s web portal can be accessed by clicking Device Management.
2. Select Automated Enrollment from Enrollment.

Option A: Integrate the provisioning package into the system installation image file

1. Zoom’s zdm.ppkg file can be downloaded.
2. The Zoom provisioning package should be included in the system installation file. Instructions for changing an image can be found here.
3. Modify the image and apply it to the target devices.

Note:

Installing using the image file and enrolling to ZDM with execute ppkg is the recommended method.

Option B: Manually install the provisioning package file

1. Zoom provides a zdm.ppkg file for download. If you want to bypass the question of whether this is a trusted package, click here.
2. It will install automatically. Select yes when prompted by Windows during installation.

Complete the installation for options A or B

1. You can access your work or school account in Windows by opening Settings, clicking Accounts, and then clicking Access.
2. On this page, you should see Connected to Zoom Rooms MDM.
3. Click the Details link. If manual synchronization is required, click Sync.
4. Wait for the data to synchronize after you sign in to a Zoom Room on the enrolled device.
5. You should now see the enrolled devices on the Zoom website.

Related Articles

• Getting Started with ZDM
• How to Enable Auto Sign-in
• How to Remotely Upgrade Zoom Rooms
• How to Manage Windows System Updates with ZDM
• Windows ZDM Frequently Asked Questions (FAQs)