Getting started with Zoom Device Management

This tool provides additional remote functionality for Zoom Room devices via Zoom Device Management, which utilizes the same Zoom web portal for hardware management. Zoom Device Manager keeps track of all your Zoom Rooms, Zoom Clients, and devices without having to interact physically with any of them or become an expert in managing devices.

A standard MDM enrollment process is available for Apple and Windows ZR devices. Group enrollment is available with Zoom clients. Pre-enrollmentand enrollment are not required for ZR appliances. It is out-of-the-box supported by ZDM on these devices. Based on MDM technology, ZDM for ZR Apple and Windows works with both Apple and Windows devices. ZDM doesn’t require configuration of groups, policies, or profiles, unlike traditional MDM tools.

With ZDM, you can easily manage Zoom Rooms remotely, add new remote capabilities to Zoom Rooms, and manage multiple devices from one place. As soon as you enroll, Zoom Rooms will automatically be downloaded and launched if necessary. After you’ve purchased your Zoom device, you can upgrade it directly from Zoom’s web portal whenever you want. As well as ZR app upgrades, ZDM supports firmware upgrades on devices. Windows patches can be installed according to your preferences. Make sure your iPads are set to autonomous single application mode (ASAM). When your devices are shipped, you can assign them to a Zoom Room before they are installed, so once they are installed they are already ready to begin conferencing. For a complete list of features and instructions on getting started, view the articles below.

Note: ZDM should be used only for updating devices that are running operating systems that have been patched.

Related Articles

iPad

• Getting Started with ZDM for iPads

• How to Enable Auto Sign-in

• Enabling Auto Sign-in with a third party MDM

• How to Remotely Upgrade Zoom Rooms

• Autonomous Single App Mode (ASAM) with Zoom Rooms MDM

• Autonomous Single App Mode for Zoom Rooms with Third Party MDM

• How to set your iPad into “Supervised Mode”

• How to Rename a Zoom Room with MDM

• IPad ZDM Frequently Asked Questions (FAQ)

Mac

• Getting Started with ZDM for Mac

• How to Enable Auto Sign-in

• How to Remotely Upgrade Zoom Rooms

• How to Rename a Zoom Room with MDM

Windows

• Getting Started with ZDM for Windows

• How to Enable Auto Sign-in

• How to Remotely Upgrade Zoom Rooms

• How to Manage Windows System Updates with ZDM

• How to Upgrade DTEN Firmware using ZDM

• DTEN D7 Frequently Asked Questions

• Windows ZDM Frequently Asked Questions (FAQs)

Appliances

• Getting Started with ZDM for Appliances

• How to Remotely Upgrade Zoom Rooms

• How to Enable Auto Sign-in

Zoom Clients

• Zoom device management for Zoom clients