Guidelines for the management of the zoom communications content storage location

Those who have paid membership in zoom inclusive of the pro account can have the privilege to select the storage location of a few communication contents from their accounts. The users can have the option to pick any of the below regions for storage purposes:

• Brazil 
• USA
• Germany
• Japan
• Australia
• Singapore
• Canada.

However, in the USA, the account and operation data are continued for storage. 

The zoom admin has the facility for determining where to store communication content. 

• The zoom webinar and meeting. 

• There you can store in 

• Cloud recordings.

• In meeting chat messages and try zoom recorded meetings files transferred.

• Cloud recording transcripts.

• The zoom phone.

• Voicemails and voicemail transcripts.

• Customer greetings prompt.

• Call recordings and transcriptions.

However, there are exceptions for the storage of certain zoom communication contents. Therefore, they will continue to be stored in their original location:

• Webinar Q&A.

• Call logs.

• Sms logs.

• • Sms messages.
  • The outside meeting chat messages.

• Zoom webinar or meeting polls. 

With the advanced SAML mapping attribute, you can allocate a storage location. 

In this article, you will get to know the change in the store of communication content for zoom group, account, zoom room, user, etc. Besides that, you will also be aware of individual recordings for changes in communication content storage location. 

 

Preconditions for change in storage of communication content.

The beneficiaries of the facility have to have a minimum pro account or higher than that. The privileges can be enjoyed by account admins, owners, etc. 

• However, a communication content storage facility is not for business, enterprise, etc individual users. 
• Those international provisioned accounts cant sort out the location for storage. 

Stepwise changing of the storage for communication content. 

 

For account users.

Step 1. You will get the facility to edit the account only when you sign up as an account admin in the zoom portal. 

Step 2. From the navigation panel visit the account management and then click on the account profile. 

Step 3. Go down to the section staying in communication content storage.

Step 4. From the drop-downtown menu, pick your location. 

 

For group users. 

Step 1. You will get the facility to edit the groups, only when you sign up as an 

 admin in the zoom portal. 

Step 2. From the navigation panel visit the user management and then click on group management. 

Step 3. Go down to the section staying in communication content storage.

Step 4. From the drop-downtown menu, pick your location. 

 

For users. 

Step 1. You will get the facility to edit the users, only when you sign up as an 

 admin in the zoom portal. 

Step 2. From the navigation panel visit the user management and then click on users.

Step 3. You can edit the user by selecting his or her user id or email. 

Step 4. Go down to the section staying in communication content storage.

Step 5. From the drop-downtown menu, pick your location. Post that click on save. 

 

For zoom rooms.

 

Step 1. You will get the facility to edit the users, only when you sign up as an 

 admin in the zoom portal. 

Step 2. From the navigation panel visit the room management and then click on zoom rooms.

Step 3.You can select a location from the room hierarchy and then edit it. For instance, if you think of the same content for every room, then based on a particular floor tap on the hierarchy floor name.

Step 4. You will find an edit option near the chosen location, tap it. It’s available for account level, room level, floor level, or location level. 

• If you want to edit the entire account: visit zoom rooms and then tap on account settings. 

• If you want to edit a location: visit zoom rooms and then tap on the location name. There to edit, click above. 

• If you want to edit a floor: visit zoom rooms and then tap on the nearer location arrow. Tap the floor name from the list. Post that tap on edit. 
• If you want to edit a room: visit zoom rooms and then select the name of the location situated on the left. Tap the floor name from the list. Post that tap on edit. 

Step 5. Go down to the section staying in communication content storage.

Step 6. From the drop-downtown menu, pick your location. Post that click on save. 

 

For zoom phone call queue.

 

Step 1. You will get the facility to edit the call queues, only when you sign up as an 

 admin in the zoom portal. 

Step 2. From the navigation panel visit the phone system management and then click on call queues.

Step 3. Tap the call queue name you thought for editing. 

Step 5. Go down to the section staying in communication content storage.

Step 6. From the drop-downtown menu, pick your location. Post that click on save. 

 

For phone auto-receptionists.

 

Step 1. You will get the facility to edit the auto receptionists, only when you sign up as an 

 admin in the zoom portal. 

Step 2. From the navigation panel visit the phone system management and then click on auto receptionists. 

Step 3. Tap the auto-receptionist name you thought for editing. 

Step 5. Go down to the section staying in communication content storage.

Step 6. From the drop-downtown menu, pick your location. Post that click on save. 

 

For zoom shared line group.

 

Step 1. You will get the facility to edit the shared line groups, only when you sign up as an 

 admin in the zoom portal. 

Step 2. From the navigation panel visit the phone system management and then click on shared lines.

Step 3. Tap the shared line group name you thought for editing. 

Step 5. Go down to the section staying in communication content storage.

Step 6. From the drop-downtown menu, pick your location. Post that click on save. 

 

How to alter the individual recordings based on communication content storage location?

 

Step 1. You will get the facility to manage recordings, only when you sign up as an 

 admin in the zoom.

Step 2. From the navigation panel visit the account management and then click on the recording management.

Step 3. Spot a recording you have decided to move. 

Step 4. Tap on more and then recording management from the navigation panel.

Step 5. Pick one location from the drop-down menu.

Step 6. Then tap on the move. 

 

All credit: zoom.us