According to the U.S. health care law, HIPAA business associate agreements (BAA) are contracts between a HIPAA-covered entity and a HIPAA business associate (BA) or downstream business associate. In accordance with HIPAA guidelines, the contract protects personal health information (PHI).
Zoom’s compliance with HIPAA can be found here.
Furthermore, Zoom offers pre-paid packages in one, two, and three-year increments in addition to its subscription plans. Prices are available from Sales.
Configuration of Zoom account BAA
For covered entities or business associates who wish to place PHI on the platform, a BAA must be in place, but no manual configuration is required to enable feature enhancements.
While still maintaining privacy, security, and compliance, Zoom’s HIPAA offering allows you to leverage the Zoom platform.
- With Zoom Phone, you get secure HD voice, call forwarding, call recording, and voicemail transcription all in the cloud
- You can also use Zoom Chat to communicate quickly and securely with colleagues on the go
- the administrator dashboard offers a secure location for patient health information and reporting
Plus, administrators can turn these settings on and off at the network level based on your company’s policies. By doing so, you can ensure employees have access to the features they need when they need them, without worrying about granting them access to unnecessary features.
Ensuring privacy and security
- Encryption protects all meeting data in motion
- Users can send and receive encrypted messages with Zoom’s Advanced Chat Encryption feature when enabled, preventing Zoom servers from ever knowing their contents
- With the privacy features, you can control session attendee admission with individual or group entry, waiting rooms, forced meeting passcodes, and locked rooms.
Contact Sales to learn how to sign a BAA with Zoom.