How Do I Clear the Cache in Cisco Jabber for Windows in Webex
By browsing to the Jabber Cache folder on your computer, you can clear Cisco Jabber for Windows’ cache.
How do I clear the cache in Cisco Jabber for Windows?
How do I delete the Cisco Jabber for Windows cache?
How do I remove cached data from Cisco Jabber for Windows?
Clearing the cache in Cisco Jabber for Windows 10.6 and later is as simple as following these steps:
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If Jabber is still running, please close it and exit it.
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Go to the folder where the Jabber caches are located. There are several directories in which this type of information can be found:
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Win 8, 8.1, 10:
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%userprofile%\AppData\Cisco\Unified Communications\Jabber\CSF\Config\service-location.xml
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%userprofile%\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History\%Username%
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%userprofile%\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\Config\service-location.dat
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%userprofile%\AppData\Roaming\Cisco\Unified Communications\Jabber
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%userprofile%\AppData\Local\Cisco\Unified Communications\Jabber
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Win 7:
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%userprofile%\AppData\Local\Cisco\Unified Communications\Jabber
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%userprofile%\AppData\Roaming\Cisco\Unified Communications\Jabber
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%userprofile%\AppData\Cisco\Unified Communications\Jabber\CSF\Config\service-location.xml
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Note: In order to view the service-location.xml file in the directory of the Jabber service, it is necessary to enable location services in Jabber.
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In the above directories, you will find all the data that needs to be deleted.
Frequently Asked Questions
How do I clear the Webex cache on Windows?
Would you mind telling me how I can clear the Webex cache?
You can end Webex by right clicking on the Webex icon under the Processes tab, then selecting End Task from the menu.
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Choose Run from the menu that appears when you right-click the Windows (Start) button. You need to enter the path %USERPROFILE%/AppData/Local into the Open text box.
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The folder CiscoSpark can be found in the program folder.
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Here you can delete all the data you have.
How do you delete Webex team cache?
Windows
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Leave Cisco Webex Meetings by signing out of the application.
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Choose Task Manager from the list of options that appear when you press Ctrl + Alt + Del on your keyboard.
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Click on the End Task button under the Apps tab of the screen, and then select Cisco Webex Service from the drop-down menu.
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Choose Run from the right-click menu of the Windows (Start) button in order to start the program. …
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In the folder wbxcache, delete all data that is present there.
How do I clean my Webex?
As a general cleaning method, use a soft dry cloth or any other normal screen wipe containing alcohol to wipe the surfaces of Webex Boards, DXs, and Touch controllers. In order to disinfect the surfaces, clean a soft, clean cloth with a solution of 70% isopropyl alcohol and wipe the surfaces gently with the solution.
How do I clear Webex cache in Chrome?
On the upper-right corner, there is an icon that looks like a menu. In the More tools menu, select Clear browsing data from the list of options. If you choose to clear cookies from all sites using this method, you will be unable to access to cookies from any other site as you will likely be unable to select the types of information you wish to remove.
How do I clear my Webex call history?
By tapping on one of the entries in the call history, a call with audio can be returned. You can Delete an entry by swiping left (iPhone and iPad) or long pressing (Android) on it and then tapping Delete once you have selected the entry you wish to delete. For all entries to be deleted, you will have to select More, All, then Delete.
How do I pop out a window in Webex?
When you click on the float button in your meeting, the panel will be displayed in its own window. In this case, you can either click the floating panel at any time and it will snap back into place in the meeting window once it has been floated for a brief period of time.
All images and contents credit goes to help.webex.com