How Do I Test and Fix ActiveX in webex?
How do I test and fix ActiveX?
If ActiveX is not working properly, how can I determine if it needs to be fixed?
There is a problem with VBScript.
It is recommended that users access the MSDN Developer Library for information on these manual processes in order to obtain up-to-date technical information.
Solution:
You will need to register two files on your computer in order for the installer to be able to launch successfully:
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vbscript.dll
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msjava.dll
Follow the steps below to troubleshoot:
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Ideally, you should test connectivity using another computer on the same network before making any adjustments on your computer or even by circumventing any network security such as a firewall if possible, before making any changes to your computer. This will help you determine whether it may be a network issue or a workstation issue.
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It may be reasonable to conclude that if the problem can’t be duplicated on other computers, it is only happening on your computer in question.
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Visit the BrowserHawk Test Page in order to test the ActiveX capability of your browser. You can verify the functionality of ActiveX by following the directions on the test page. Check your Windows operating system documentation for instructions on how to enable ActiveX if it isn’t working.
In case the above steps do not resolve the issue (see the article WBX3129 – Browser Hangs at One Moment Please, without Errors) the following steps should be followed.