How do I view reports in Skype Manager™?

There are a number of useful reports that can be generated in Skype Manager to assist you in tracking the usage of Skype by your company. In addition to the summary report, the allocations report, purchases report, and usage reporting are all available. In order to keep track of the Skype Credits which have been purchased, allocated, and used by your company, you can use these reports.

Reports can be viewed in Skype Manager by following the steps below:

1. The Skype Manager can be accessed by signing in.

2. On the Skype Manager Dashboard, click the Reports tab.

3. You can choose the type of report you would like to see from the menu:

   • Summary
     It shows how Skype Credit was allocated in a particular month based on where it was used.

   • Purchases
     Displays the number of purchases you have made of Skype Credit during a given month, along with the amount purchased.

   • Allocations
     For a detailed report of the features that have been allocated to members during a given month, you can click Allocations, and then select Skype Credit, Subscriptions, or Skype Numbers in order to see where features have been allocated.

   • Usage
     Details of the usage activity by each member are shown in this report.
     If this is the first time you are attempting to view a Usage report and you do not have access to my members’ reports, start by clicking I want to access my members’ reports, then click I want to access the reports.
     

     Note: In Skype Manager reports, the call history for the last six months is included.
     Important: It is essential that members with a Skype account who are able to access their reports give you their consent. Depending on the jurisdiction in which you operate, you may have to comply with local laws governing data privacy as a result of accessing and monitoring the personal and traffic information of your members. It is imperative that you become familiar with the applicable laws for the location and use you intend to utilize.

4. There is a default setting for the reports to be for the current month. In the left menu of the screen, you will be able to select the month from the drop-down list, or you can click on Previous month or Next month to select the month for the current year.

5. Your report can be fine-tuned by using filters that allow you to narrow down the information. Using the drop-down list above the report, you will be able to select the filter that you wish to apply.

6. From the menu on the left side of the screen, click on Download Reports in order to save the report.

7. Choose whether you want to download the report as a CSV file or a PDF file using the check box next to each report that you want to download, and then click on Generate to generate the file.

Frequently Asked Questions

How do I use Skype for Business monitoring reports?

The Skype for Business Server Deployment Wizard can be launched by clicking Start, All Programs, Skype for Business Server, and then clicking on Deploy Skype for Business Server. Click the Deploy Monitoring Reports button to start the wizard to help you with the deployment of monitoring reports. This link can be found in the Deployment Wizard.

How do I use Skype Manager?

The Skype Manager is now available for you to use. Please follow the instructions on the screen to set up Skype Manager by supplying the Skype Name you would like to use. In order to use the Skype Manager you need to either create a new account or use your existing personal account. As soon as your Skype account has been created, you are able to update its details at any time.

Is Skype Manager free?

Using Skype Manager, you will be able to share any Skype products and features you purchase with those of your Skype contacts who you have added as contacts. With Skype Manager, you will be able to manage your Skype accounts in a simple, easy and intuitive way

What happens when you report a Skype account?

There is also the option to report abuse in addition to blocking a contact. Using this method, we are alerted to spammers’ presence, so we are able to prevent them in the beginning stages of their activity. Please take note that you will be able to block an unknown phone number right from chat if you receive an unwanted call from that number.

All images and contents credit goes to supportskype.com