How to customize member profiles in Slack

Slack profiles are a powerful tool for fostering seamless team collaboration, allowing team members to share essential details that enhance workplace communication. By including information like time zones, job titles, or contact details, Slack profiles make it easy for colleagues to connect and work together efficiently. With custom profile fields, you can go beyond the basics, adding tailored details such as office location, start date, social media handles, or even preferred pronouns to create a more personalized and inclusive workspace.

In this guide, we’ll walk you through how to customize Slack profiles to meet your team’s unique needs, ensuring everyone has access to the right information at a glance. Whether you’re managing a small team or a large enterprise organization, custom profiles can streamline onboarding, improve team visibility, and boost productivity. Plus, we’ll explore how to keep profile information up to date using SCIM provisioning for automated syncing with your identity provider (IDP).

Why Customize Slack Profiles?

Customizing Slack profiles empowers teams to share relevant details that make collaboration more effective. Unlike platforms like Microsoft Teams or Zoom, which offer limited profile customization, Slack allows you to create profile fields tailored to your organization’s needs. For example, adding a time zone field helps remote teams coordinate across global locations, while a social media field can foster personal connections among team members.

Pro Tip: If you’re using SCIM provisioning, you can automate profile updates by syncing data from your IDP, such as Okta, Microsoft Entra ID, or JumpCloud, ensuring profile information remains accurate and consistent without manual edits. This is especially valuable for enterprise teams managing large workspaces.

Benefits of Custom Slack Profiles

Custom Slack profiles offer a range of advantages for teams and organizations:

• Enhanced Visibility: Share job titles, departments, or reporting structures to help team members understand who’s who in the organization.
• Improved Coordination: Include time zones or office locations to simplify scheduling for remote or hybrid teams.
• Personalized Connections: Add social media profiles, hobbies, or pronouns to build stronger team relationships.
• Streamlined Onboarding: Use custom fields like start date or manager name to help new hires integrate quickly.

By tailoring Slack profiles, you create a centralized hub for team information, reducing the need to dig through HR systems or email threads to find key details.

How to Create Custom Profile Fields in Slack

Adding custom profile fields in Slack is a straightforward process that Workspace Owners and Admins can complete in just a few steps. These fields allow you to capture specific information relevant to your team’s workflow, such as project roles, certifications, or emergency contacts. Here’s how to do it:

Steps to Add Custom Profile Fields

1. Access Workspace Settings: From your desktop, click your workspace name in the top-left corner of the Slack app.
2. Navigate to Tools: Hover over Tools & Settings in the menu, then select Workspace Settings to open the administration panel.
3. Find the Profiles Section: In the left sidebar, under Administration, click Profiles. If the sidebar isn’t visible, click Menu in the top-left corner to locate it.
4. Add a New Field: Scroll to the bottom of a section and click Add People or Add Data Element. Follow the prompts to create a new profile field.
5. Customize the Field: Enter a Label (e.g., “Office Location”), add Placeholder Text (e.g., “Enter your city”), and select a Field Type (e.g., text, date, or dropdown). You can also set visibility options to control who can view the field.
6. Save and Publish: Click Publish Changes to apply the new profile field to all members in your workspace.

Org Owners and Org Admins can follow a similar process to add custom profile fields across an entire Enterprise Grid organization by clicking the organization name instead of the workspace name.

Tips for Effective Profile Fields

• Keep It Relevant: Choose fields that align with your team’s needs, such as department, manager, or language skills.
• Use Clear Labels: Make field names intuitive, like “Preferred Name” instead of “Nickname,” to avoid confusion.
• Leverage Field Types: Use dropdown menus for standardized options (e.g., time zones) or long text fields for detailed entries like About Me sections.

Automating Profile Updates with SCIM Provisioning

Manually updating Slack profiles can be time-consuming, especially for large teams or enterprise organizations. Fortunately, Slack supports SCIM provisioning (System for Cross-domain Identity Management), which allows you to automatically sync profile information from your identity provider (IDP) to Slack profiles. This ensures profile fields like job titles, roles, addresses, or departments stay current without requiring team members to make manual changes.

How SCIM Provisioning Enhances Slack Profiles

• Consistent Data: SCIM provisioning syncs profile attributes from your IDP, such as Okta or Microsoft Entra ID, to Slack, preventing outdated or inconsistent information.
• Restricted Editing: Once synced, profile fields cannot be edited by members in Slack, ensuring data integrity and standardization across the organization.
• Hidden Fields: You can choose from 25 common profile fields and hide specific ones from members or guests, allowing Admins to view sensitive data like employee IDs privately.
• Org Charts: With Slack Atlas, you can use SCIM to populate managerId fields, automatically generating org charts to visualize reporting hierarchies.

Steps to Set Up SCIM Provisioning for Profile Syncing

1. Enable SCIM Provisioning: Ensure your Slack plan is Business+ or Enterprise Grid, as SCIM provisioning is not available on lower tiers.
2. Connect Your IDP: Use a connector app with a supported IDP (e.g., Okta, Microsoft Entra ID, or JumpCloud). During setup, provide an API token generated through the OAuth 2.0 flow.
3. Map Profile Fields: In your IDP, select the profile attributes (e.g., title, email, department) you want to sync with Slack. You can customize field labels to make them user-friendly (e.g., changing “Role” to “Job Function”).
4. Configure Sync Settings: In Slack, navigate to Settings & Administration, select Customize [Workspace Name], and go to the Profile tab. Click Edit Your Workspace’s Profile Fields to map and manage synced fields.
5. Save Changes: Click Save to finalize the sync settings, ensuring profile data updates automatically as changes occur in your IDP.

Note: SCIM provisioning requires a paid Slack plan, and members added via SCIM are billable upon their first sign-in, with costs prorated for the billing period. For Enterprise Grid users, you can also sync IDP groups to workspaces for streamlined access management.

Best Practices for SCIM Profile Syncing

• Verify Attribute Mapping: Ensure attributes like email addresses and usernames match between your IDP and Slack to avoid sync errors. For example, Microsoft Entra ID requires matching attributes for user accounts to update correctly.
• Test Syncing: Before rolling out to all members, test SCIM provisioning with a small group to confirm profile fields sync as expected.
• Use Schema Discovery: If using Okta, leverage Schema Discovery to map new attributes or update profile mappings for accurate syncing.

Advanced Customization with Slack Atlas

For Business+ and Enterprise Grid users, Slack Atlas offers advanced profile customization features, including org charts and view-only profiles for non-Slack users. With Slack Atlas, you can:

• Sync Profile Fields: Use SCIM or Web API to automatically populate profile fields from your IDP, similar to standard SCIM provisioning.
• Create Modules: Group profile fields into modules (e.g., “Contact Info” or “Professional Details”) for better organization, using standard data types like short text, date, or smart tags for multiple values (e.g., language skills).
• Build Org Charts: Automatically generate org charts by syncing managerId fields via SCIM, helping team members navigate reporting structures.
• Add View-Only Profiles: Include employees who don’t use Slack in org charts by appending [[profile-only]] to the userType field in SCIM, ensuring a comprehensive view of your organization.

To set up Slack Atlas, contact Slack’s Sales team to add it to your Business+ plan, then follow the same customization steps as above to create modules or fields.

Why SCIM Provisioning Matters for Profile Management

SCIM provisioning transforms Slack profile management by automating data updates and ensuring consistency across your workspace. Unlike manual updates, which can lead to outdated information or errors, SCIM integrates with IDPs to provide real-time syncing. This is particularly valuable for IT teams, HR departments, and enterprise admins who need to manage user profiles at scale, similar to how Microsoft Teams uses Azure AD for user provisioning.

For example, if an employee changes their job title in Okta, SCIM instantly updates their Slack profile, saving Admins time and reducing data discrepancies. Additionally, SCIM supports group syncing, allowing you to assign IDP groups to workspaces or channels for seamless access management.

Maximizing Slack Profiles for Your Team

Customizing Slack profiles is a simple yet impactful way to enhance team collaboration, visibility, and efficiency. By adding custom fields tailored to your organization’s needs and leveraging SCIM provisioning for automated updates, you can create a dynamic workspace where team members have access to the information they need to succeed.

Whether you’re a small business looking to streamline onboarding or an enterprise managing global teams, Slack’s profile customization tools offer the flexibility to adapt to your workflow. Ready to take your Slack workspace to the next level? Start customizing profiles today and explore Slack Atlas for advanced features that bring your team closer together.

Slack profiles enhance workplace collaboration by allowing team members to share essential information visible at a glance. These details, such as time zones and job titles, facilitate better team communication and understanding.

The custom profile feature in Slack takes information sharing to the next level. Workspace administrators can create additional profile fields to capture and display a wide range of details, including:

• Office location
• Employee start date
• Social media handles
• Other relevant information specific to the organization

This customization enables teams to tailor their Slack workspace to their unique needs, fostering improved team cohesion and efficiency.

For organizations utilizing SCIM provisioning to manage their Slack members, there’s an added productivity benefit. This feature enables automatic synchronization between the company’s Identity Provider (IDP) and Slack profile fields. This integration ensures that profile information remains up-to-date without manual intervention, saving time and reducing the risk of outdated data.

By leveraging these Slack features, organizations can create a more connected and informed workforce, ultimately leading to enhanced collaboration and streamlined communication.

How to Add Custom Profile Fields in Slack for Enhanced Team Collaboration

Custom profile fields in Slack are a game-changer for team collaboration, allowing workspace owners and admins to tailor member profiles with specific information that boosts team visibility and communication. Whether you’re on a Free, Pro, or Business+ subscription, Slack empowers you to add custom fields like office location, job title, preferred pronouns, or social media handles, making it easier for team members to connect and work efficiently. Unlike platforms like Microsoft Teams or Discord, which offer limited profile customization, Slack’s flexible profile fields let you create a centralized hub for team information tailored to your organization’s needs.

In this detailed guide, we’ll walk you through the simple steps to add custom profile fields in Slack, ensuring your workspace is equipped with the relevant details that drive productivity and coordination. Whether you’re managing a small business, a remote team, or a large enterprise, custom profiles can streamline onboarding, foster inclusivity, and enhance team dynamics. Let’s dive in and unlock the full potential of Slack profiles!

Why Add Custom Profile Fields in Slack?

Custom profile fields allow Slack users to share personalized information that goes beyond the default name and email. By adding fields like time zone, department, start date, or even hobbies, you create a dynamic workspace where team members can quickly access the information they need. This is particularly valuable for remote teams coordinating across global locations or hybrid workforces looking to build stronger team relationships.

Benefits of Custom Profile Fields

• Improved Team Visibility: Display job titles, roles, or reporting structures to help team members understand the organizational hierarchy.
• Enhanced Coordination: Include time zones or office locations to simplify meeting scheduling for distributed teams.
• Personalized Connections: Add social media profiles, pronouns, or interests to foster a sense of community and inclusivity.
• Streamlined Onboarding: Use fields like manager name or start date to help new hires integrate seamlessly into the team.

By customizing Slack profiles, you create a user-friendly platform that reduces the need to search through HR databases or email threads for key team details, saving time and boosting efficiency.

Who Can Add Custom Profile Fields in Slack?

Workspace owners and admins on Free, Pro, or Business+ subscriptions have the authority to add custom profile fields for all members in their Slack workspace. This feature is designed to be accessible across various Slack plans, making it easy for small businesses, startups, and mid-sized organizations to enhance their team communication without needing an Enterprise Grid plan. For Enterprise Grid users, Org Owners and Org Admins can also add custom fields at the organization level, ensuring consistency across multiple workspaces.

Note: If you’re using SCIM provisioning with an identity provider (IDP) like Okta or Microsoft Entra ID, you can automatically sync profile fields to keep information up to date, a feature we’ll touch on later.

Step-by-Step Guide to Adding Custom Profile Fields in Slack

Adding custom profile fields in Slack is a quick and intuitive process that workspace owners and admins can complete in just a few clicks. Whether you want to add a text field for office location, a dropdown menu for department, or a date field for start date, Slack offers flexible field types to suit your needs. Here’s how to do it:

Steps to Add Custom Profile Fields

1. Access Your Workspace Name: Open Slack on your desktop and locate your workspace name in the sidebar, typically found in the top-left corner. Click it to open the workspace menu.
2. Navigate to Workspace Settings: Hover over Tools & Settings in the menu, then select Workspace Settings to access the administration panel. This is your control center for managing workspace features.
3. Locate the Profiles Section: In the left sidebar, under Administration, click Profiles. If the sidebar isn’t visible, click Menu in the top-left corner to reveal it. This section is where you’ll manage all profile-related settings.
4. Add a New Field: Scroll to the bottom of a section and click Add People or Add Data Element, depending on your Slack version. Follow the on-screen prompts to create a new profile field, entering a Label (e.g., “Time Zone”), Placeholder Text (e.g., “Select your time zone”), and selecting a Field Type (e.g., text, date, dropdown, or link).
5. Customize Field Options: Tailor the field to your needs by setting visibility options (e.g., visible to all members or only admins) and adding default values if needed. For example, a dropdown field for department might include options like “Marketing,” “Engineering,” or “Sales.”
6. Publish Your Changes: Once you’re satisfied with the field settings, click Publish Changes to apply the new custom profile field to all members in your workspace. Team members can now fill in the field from their profile settings.

Tips for Creating Effective Custom Fields

• Choose Relevant Fields: Select fields that align with your team’s workflow, such as project roles, language skills, or emergency contacts, to maximize their utility.
• Use Intuitive Labels: Opt for clear, user-friendly labels like “Preferred Name” or “Office City” to ensure team members understand what to enter.
• Leverage Field Types: Use dropdown menus for standardized options (e.g., time zones or departments) to maintain consistency, or long text fields for open-ended entries like bio descriptions.
• Test Before Publishing: Preview the field in a test workspace to ensure it displays correctly and meets your team’s needs.

Enhancing Custom Profiles with SCIM Provisioning

For Pro and Business+ users, Slack offers SCIM provisioning (System for Cross-domain Identity Management), a powerful feature that automatically syncs profile information from your identity provider (IDP) to Slack profiles. This is ideal for enterprise organizations or IT teams managing large workspaces, as it eliminates the need for manual profile updates and ensures data accuracy.

Benefits of SCIM Provisioning for Profile Fields

• Real-Time Syncing: SCIM provisioning updates profile fields like job titles, departments, or email addresses instantly when changes are made in your IDP, such as Okta, Microsoft Entra ID, or JumpCloud.
• Data Integrity: Synced fields are locked from manual edits in Slack, preventing team members from introducing inconsistencies or errors.
• Customizable Visibility: Choose from up to 25 common profile fields and hide sensitive fields, like employee IDs, from members or guests, allowing only admins to view them.
• Org Chart Integration: With Slack Atlas (available on Business+ and Enterprise Grid), you can sync managerId fields via SCIM to generate org charts, helping teams navigate reporting structures.

How to Set Up SCIM Provisioning for Profile Syncing

1. Verify Your Slack Plan: Ensure your Slack subscription is Pro, Business+, or Enterprise Grid, as SCIM provisioning is not available on the Free plan.
2. Connect to an IDP: Integrate Slack with a supported IDP like Okta or Microsoft Entra ID using a connector app. You’ll need an API token generated via the OAuth 2.0 flow during setup.
3. Map Profile Attributes: In your IDP, select the profile attributes (e.g., title, department, phone number) you want to sync with Slack. Customize field labels to make them intuitive (e.g., “Role” to “Team Function”).
4. Configure Sync Settings: In Slack, go to Settings & Administration, select Customize [Workspace Name], and navigate to the Profile tab. Click Edit Your Workspace’s Profile Fields to map and manage synced fields.
5. Save and Test: Click Save to activate SCIM syncing, then test the integration with a small group of members to ensure profile fields update correctly.

Pro Tip: If using Okta, enable Schema Discovery to map new attributes or update profile mappings, ensuring seamless data syncing. This is similar to how Microsoft Teams leverages Azure AD for user provisioning, but Slack’s flexibility with custom fields sets it apart.

Advanced Profile Customization with Slack Atlas

For Business+ users, Slack Atlas takes profile customization to the next level by offering advanced features like org charts and view-only profiles. With Slack Atlas, you can:

• Auto-Populate Fields: Use SCIM or Web API to sync profile fields from your IDP, ensuring real-time updates for team information.
• Organize with Modules: Group profile fields into modules (e.g., “Contact Details” or “Professional Info”) using data types like short text, date, or smart tags for multiple values (e.g., skills or certifications).
• Generate Org Charts: Sync managerId fields via SCIM to create org charts, providing a visual representation of your team structure.
• Include Non-Slack Users: Add view-only profiles for employees outside Slack by appending [[profile-only]] to the userType field in SCIM, ensuring a complete view of your organization.

To enable Slack Atlas, contact Slack’s Sales team to add it to your Business+ plan, then follow the customization steps above to configure modules or fields.

Comparing Slack Profile Customization to Other Platforms

While Microsoft Teams and Discord offer user profiles, their customization options are less robust than Slack’s. For example, Microsoft Teams relies on Azure AD for profile data, which is primarily suited for enterprise settings and lacks the flexibility of Slack’s custom fields. Similarly, Discord focuses on community engagement rather than professional workflows, making its profile features less suited for team coordination. Slack’s ability to add custom profile fields and sync with IDPs makes it a top choice for businesses seeking a tailored collaboration platform.

Best Practices for Managing Custom Profile Fields

To get the most out of Slack’s custom profile fields, consider these best practices:

• Align with Team Needs: Create fields that support your organization’s goals, such as project assignments for development teams or client contacts for sales teams.
• Maintain Consistency: Use dropdown fields for standardized data (e.g., time zones or departments) to prevent data discrepancies.
• Communicate Changes: Notify team members when new fields are added, encouraging them to update their profiles for maximum visibility.
• Monitor Usage: Periodically review profile fields to ensure they remain relevant and remove outdated ones to keep profiles clean and organized.

Transform Your Slack Workspace with Custom Profile Fields

Adding custom profile fields in Slack is a simple yet powerful way to enhance team collaboration, visibility, and efficiency. Whether you’re on a Free, Pro, or Business+ subscription, Slack makes it easy for workspace owners and admins to tailor member profiles to fit your team’s unique needs. By leveraging SCIM provisioning for automated syncing and exploring Slack Atlas for advanced features, you can create a dynamic workspace where team members have instant access to the information they need to thrive.

Ready to elevate your Slack experience? Start adding custom profile fields today and watch your team communication soar to new heights!

How to Add and Manage Custom Profile Fields in Slack for Seamless Team Collaboration

Custom profile fields in Slack are a powerful way to enhance team collaboration, enabling workspace owners, admins, org owners, and org admins to tailor member profiles with specific information that drives team visibility and communication efficiency. Whether you’re on a Free, Pro, Business+, or Enterprise Grid subscription, Slack allows you to add and manage custom fields like job titles, time zones, office locations, or social media handles, creating a centralized hub for team information. Unlike platforms like Microsoft Teams or Asana, which have limited profile customization, Slack offers flexible profile fields that adapt to your organization’s needs, from small businesses to global enterprises.

In this comprehensive guide, we’ll walk you through how to add custom profile fields and manage profile fields in Slack, covering both Free/Pro/Business+ and Enterprise Grid subscriptions. You’ll learn step-by-step instructions for adding fields, editing labels, managing visibility, and leveraging Slack Atlas for advanced profile management. Plus, we’ll share pro tips for integrating with identity providers (IDPs) to keep profile data user-friendly and up to date. Let’s get started and transform your Slack workspace into a dynamic collaboration platform!

Why Customize Slack Profile Fields?

Custom profile fields empower teams to share relevant details that streamline workplace communication and foster inclusivity. By adding fields like department, preferred pronouns, start date, or project roles, you create a personalized workspace where team members can quickly access the information they need. This is especially valuable for remote teams, hybrid workforces, or enterprise organizations coordinating across global locations.

Benefits of Custom Profile Fields

• Enhanced Team Visibility: Display job titles, roles, or reporting structures to clarify organizational hierarchies.
• Improved Coordination: Include time zones or office locations to simplify meeting scheduling for distributed teams.
• Stronger Connections: Add social media profiles, hobbies, or pronouns to build team relationships and community.
• Streamlined Onboarding: Use fields like manager name or start date to help new hires integrate seamlessly.

Custom profiles reduce the need to search through HR systems or email threads, saving time and boosting productivity across your Slack workspace.

Adding Custom Profile Fields in Slack

Slack makes it easy for workspace owners, admins, org owners, and org admins to add custom profile fields, whether you’re on a Free, Pro, Business+, or Enterprise Grid subscription. These fields can be tailored to capture specific information, such as certifications, language skills, or emergency contacts, enhancing team coordination and data accessibility.

Adding Custom Profile Fields on Free, Pro, and Business+ Subscriptions

Workspace owners and admins on Free, Pro, or Business+ plans can add custom profile fields to enrich member profiles across their workspace. Here’s how:

1. Access Your Workspace Name: Open Slack on your desktop and click your workspace name in the sidebar, located in the top-left corner, to open the workspace menu.
2. Navigate to Workspace Settings: Hover over Tools & Settings in the menu, then select Workspace Settings to enter the administration panel, your control center for workspace management.
3. Locate the Profiles Section: In the left sidebar, under Administration, select Profiles. If the sidebar isn’t visible, click Menu in the top-left corner to find it.
4. Add a New Field: Scroll to the bottom of a section and click Add People or Add Data Element, depending on your Slack version. Follow the prompts to create a new profile field, specifying a Label (e.g., “Office Location”), Placeholder Text (e.g., “Enter your city”), and a Field Type (e.g., text, date, dropdown, or link).
5. Customize Field Options: Set visibility options (e.g., visible to all members or only admins) and add default values if needed. For example, a dropdown field for department might include “Marketing,” “Engineering,” or “Sales.”
6. Publish Changes: Click Publish Changes to apply the new custom profile field to all members in your workspace. Team members can now update the field in their profile settings.

Adding Custom Profile Fields on Enterprise Grid Subscription

Org owners and org admins on an Enterprise Grid subscription can add custom profile fields that apply across all workspaces in their organization, ensuring consistency and scalability. This is done through Slack Atlas, a powerful tool for enterprise-grade profile management.

1. Access Your Organization Name: Open Slack on your desktop and click your organization name in the sidebar, typically in the top-left corner, to open the organization menu.
2. Navigate to Organization Settings: Hover over Tools & Settings, then select Organization Settings to access the enterprise administration panel.
3. Select Slack Atlas: In the left sidebar, click Atlas to enter the profile management interface designed for Enterprise Grid users.
4. Add a New Field: Scroll to the bottom of a section and click Add People or Add Data Element. Follow the prompts to define a Label (e.g., “Time Zone”), Placeholder Text (e.g., “Select your time zone”), and a Field Type (e.g., text, dropdown, or date).
5. Enable Searchability: When creating or editing a field, select Show up in search to make the profile field searchable in Slack, allowing team members to find information like job titles or locations using Slack’s search bar.
6. Publish Changes: Click Publish Changes to roll out the custom profile field across all workspaces in your organization. These fields will be visible and editable in every workspace, ensuring uniformity.

Note: Customized profile fields added via Slack Atlas are automatically applied to all workspaces in your Enterprise Grid organization, making it ideal for large-scale teams seeking standardized profiles.

Managing Custom Profile Fields in Slack

Once custom profile fields are added, workspace owners, admins, org owners, and org admins can edit, hide, display, or delete them to keep profiles relevant and organized. Slack offers flexible management tools to adjust labels, placeholder text, data sources, and visibility settings, ensuring profiles align with your team’s evolving needs.

Managing Profile Fields on Free, Pro, and Business+ Subscriptions

Workspace owners and admins on Free, Pro, or Business+ plans can easily manage custom profile fields to maintain a user-friendly workspace. Here’s how:

1. Access Your Workspace Name: Open Slack on your desktop and click your workspace name in the sidebar to open the workspace menu.
2. Navigate to Workspace Settings: Hover over Tools & Settings, then select Workspace Settings to enter the administration panel.
3. Locate the Profiles Section: Click Menu at the top of the page, then select Profiles in the left sidebar to access profile management tools.
4. Edit or Adjust Fields: To hide, display, or edit profile fields or sections, click the toggles or select Edit. You can modify the Label (e.g., change “Role” to “Job Function”), Placeholder Text, or Data Source (e.g., manual entry or IDP sync).
5. Delete a Field: To remove a profile field, click Delete. This is useful for removing outdated fields like temporary project roles.
6. Save Changes: Click Publish Changes to apply your updates, ensuring all members see the revised profile fields in their workspace.

Managing Profile Fields on Enterprise Grid Subscription

Org owners and org admins on an Enterprise Grid subscription can manage custom profile fields across their organization using Slack Atlas, ensuring consistency and scalability for large teams.

1. Access Your Organization Name: Open Slack on your desktop and click your organization name in the sidebar to open the organization menu.
2. Navigate to Organization Settings: Hover over Tools & Settings, then select Organization Settings to access the enterprise administration panel.
3. Select Slack Atlas: Click Atlas in the left sidebar to enter the profile management interface.
4. Edit or Adjust Fields: To modify a profile field or section, click the toggles or select Edit. Update the Label, Placeholder Text, or Data Source (e.g., synced from an IDP like Okta).
5. Delete a Field: To remove a profile field, click Delete, ensuring only relevant fields remain across all workspaces.
6. Save Changes: Click Publish Changes to roll out updates to all workspaces in your Enterprise Grid organization.

Pro Tip: When syncing profile fields with an IDP, you can edit the label of any field (e.g., change “Title” to “Job Role”) to make it more user-friendly for team members, improving adoption and clarity. This is similar to how Microsoft Teams allows label customization in Azure AD, but Slack’s flexibility with custom fields offers greater control.

Enhancing Profile Management with SCIM Provisioning

For Pro, Business+, and Enterprise Grid users, SCIM provisioning (System for Cross-domain Identity Management) streamlines profile management by automatically syncing profile fields from an identity provider (IDP) like Okta, Microsoft Entra ID, or JumpCloud. This ensures real-time updates and data accuracy, reducing manual work for IT teams and enterprise admins.

Benefits of SCIM Provisioning for Profile Fields

• Automated Updates: SCIM provisioning syncs profile attributes like job titles, departments, or contact details instantly, preventing outdated information.
• Data Integrity: Synced fields are locked from manual edits in Slack, ensuring consistency across the organization.
• Searchable Fields: Enable Show up in search for synced fields to make information like locations or roles easily discoverable via Slack’s search bar.
• Org Chart Integration: With Slack Atlas, sync managerId fields to generate org charts, providing a visual representation of team structures.

How to Set Up SCIM Provisioning

1. Verify Your Plan: Ensure your Slack subscription is Pro, Business+, or Enterprise Grid, as SCIM provisioning is not available on the Free plan.
2. Connect an IDP: Integrate Slack with an IDP using a connector app. Provide an API token generated via the OAuth 2.0 flow during setup.
3. Map Attributes: In your IDP, select profile attributes to sync with Slack (e.g., title, email, department). Customize labels to be intuitive (e.g., “Role” to “Team Function”).
4. Configure Sync Settings: In Slack, navigate to Settings & Administration, select Customize [Workspace/Organization Name], and go to the Profile tab to map synced fields.
5. Test and Save: Test the sync with a small group, then click Save to activate SCIM provisioning.

Note: SCIM provisioning requires a paid Slack plan, and members added via SCIM are billable upon sign-in, with costs prorated.

Advanced Profile Customization with Slack Atlas

Slack Atlas, available on Business+ and Enterprise Grid plans, enhances profile customization with features like org charts, view-only profiles, and module organization. Key capabilities include:

• Auto-Populated Fields: Sync profile fields via SCIM or Web API for real-time updates.
• Modules: Group fields into modules (e.g., “Contact Info”) using data types like short text, date, or smart tags for skills or certifications.
• Org Charts: Generate org charts by syncing managerId fields, helping teams navigate reporting hierarchies.
• View-Only Profiles: Include non-Slack users in org charts by appending [[profile-only]] to the userType field in SCIM.

Contact Slack’s Sales team to add Slack Atlas to your Business+ plan, then follow the customization steps to configure fields or modules.

Comparing Slack to Other Platforms

Slack’s custom profile fields offer more flexibility than competitors like Microsoft Teams, which relies on Azure AD for profile data with limited customization, or Asana, which focuses on task management rather than team profiles. Slack’s searchable fields, SCIM integration, and Slack Atlas make it ideal for businesses seeking a tailored collaboration platform.

Best Practices for Adding and Managing Profile Fields

• Align with Goals: Create fields that support team objectives, such as client contacts for sales teams or project roles for developers.
• Ensure Clarity: Use intuitive labels and dropdown menus for standardized data to maintain consistency.
• Communicate Updates: Notify team members about new or edited fields to encourage profile updates.
• Leverage Searchability: Enable Show up in search for key fields to enhance discoverability in Slack.

Transform Your Slack Workspace with Custom Profile Fields

Adding and managing custom profile fields in Slack is a simple yet impactful way to boost team collaboration, visibility, and efficiency. Whether you’re on a Free, Pro, Business+, or Enterprise Grid subscription, Slack empowers workspace owners, admins, org owners, and org admins to create personalized profiles that meet your team’s needs. With SCIM provisioning for automated syncing and Slack Atlas for advanced profile management, you can build a dynamic workspace where information is always accessible and relevant.

Ready to elevate your Slack experience? Start customizing profile fields today and unlock the full potential of your team communication!