How to download and join Zoom and what to do if you can’t log in

Zoom has become very popular for web/online meetings, seminars, and communication with clients.

Although it’s a very useful tool and app, many people are worried that they can’t download or log in successfully even if they actually try to use it.

So, this time, I will explain what to do before using Zoom and how to download it successfully.

After a few more cases, I suddenly can’t log in to Zoom! I have summarized the situation and its solution, so I can not log in! If you have any questions, please check it out.

First, decide whether to download to your smartphone or computer

Zoom, a web conferencing tool, can be used on both PCs and smartphones.

There are apps for personal computers (PCs) and smartphones, and both can be used.

I compared the desktop application of the personal computer and the smartphone application.

Large screenScreen is small
Easy to share screenEasy to share screen
Difficult to carryLogin to Zoom anywhere

It’s a good idea to install it first for yourself.

Of course, we also recommend that you be able to log in to either.

The procedure from Zoom installation to login [PC]

The procedure is almost the same for both personal computers and smartphones. This time, I will talk about the case when you choose free sign-up.

  1. Choose a Zoom plan that suits you
  2. Free sign-up, register an email address
  3. A confirmation email will be sent to the email address you entered.
  4. Click the “Activate” button
  5. Enter the information on the user registration screen
  6. You will be asked if you want to download the app, so download
  7. Install the downloaded app on your Windows or Mac computer
  8. After launching the application, enter the login information you entered earlier and log in.

It takes about 5 minutes to complete. If you don’t make a mistake entering your email address, you’ll arrive at login with almost no stumbling blocks.

The procedure from the installation of Zoom application to login [Smartphone]

Next, I will explain how to install the Zoom application on your iPhone or Android smartphone and log in.

The official name of Zoom’s smartphone app is called “Zoom Cloud Meetings”.

The flow is as follows

  1. Search and enter Zoom on the App Store or Google Play
  2. If Zoom Cloud Meetings is found, install it on your smartphone
  3. When the application starts up, there is a sign-up and a button at the bottom, so click (not sign-in)
  4. Register your name and email address
  5. You will receive a Zoom activation confirmation email at the email address you entered.
  6. Click the “Activate” button
  7. At that time you will be asked if you want to invite friends, but you can skip it.
  8. Close the browser once and launch the Zoom application.
  9. After launching the application, enter the login information you entered earlier and log in.

Both are very simple and easy. Even if you are unfamiliar, it is enough for you to get to log in.

Let’s actually hold a web conference!

Once you’re logged in, all you have to do is hold a meeting or join a meeting created by someone else.

The method is the same for both PC and smartphone apps. To hold a meeting, first launch the downloaded application and log in.

Click the New Meeting button to choose a video on/off, so switch as needed.

This concludes the meeting.

How to invite participants to a meeting

Once you have a meeting, all you have to do is invite the participants.

Meetings that are held have a meeting ID and URL, so you can share the ID and URL with participants.

You can choose the sharing method such as chat in Zoom application or attaching to email address.

You can host and attend meetings, so give it a try.

I used Zoom, but now I can’t! How to solve such a situation

I haven’t successfully set up Zoom, and I haven’t had a quick web meeting, but suddenly I can’t log in! There are cases like that.

The most common reason is the trouble that people who use Facebook login or Google login fall into.

If you can’t log in with Facebook or Google, make sure you haven’t changed each registered email address

This is a common problem. In addition to using your email address to log in to Zoom, you can also choose to log in using Facebook authentication or Google account.

In many cases, Facebook and Google account to change their registered email addresses to prevent hijacking and spam.

This is actually a pitfall. If you change the email address to log in to Facebook or Google, you will not be able to log in to the Zoom associated with it.

It is not the Facebook and Google accounts themselves that are associated with Zoom’s authenticated login, but their email addresses.

If you know that you have recently changed the email address of your Facebook or Google account, you should check the email address settings of your Facebook or Google account.

If you forget your password

This is also the reason why there are many cases where you cannot log in to Zoom.

If you have forgotten your password, or can’t log in after entering it multiple times, it’s a good idea to reset your password.

To reset your password Click here, enter your email address, and send.

A zoom is originally an English tool, so it’s in English, but don’t be afraid.

Then, a password reset email will be sent to the registered email address, so follow the instructions and set a new password.

You should now be able to log in to Zoom again.

In the first place, the Zoom app has not been downloaded.

This is a common problem with participants, not the meeting organizer.

Basically, Zoom is for downloading and using the application on a PC such as Windows or Mac or a smartphone such as iPhone or Android.

If any of your participants received an invite link or meeting URL but can’t log in to Zoom, it’s a good idea to install the Zoom app mentioned above, log in, and try again. ..


How was that. This time, I explained the procedure and method until logging in to Zoom and talked about the symptoms and countermeasures when troubles that can not be logged in.

Zoom is a fairly complete app, so I’m sure you won’t get lost, but it’s a business-related tool, so when you can’t use it or can’t participate, you’re pretty impatient!

I hope this article will be useful in such a case.


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