How to Manage Windows System Updates with ZDM in zoom App

By using the web interface, ZoomDevice Management (ZDM) is able to provide Microsoft updates to Windows devices enrolled in the service. A Microsoft update schedule can be created by an administrator that will automatically install Microsoft updates on all devices that have been enrolled. It is also possible to configure updates so that when the time for updating comes, only certain devices and/or update packages will be included.

This article covers:

• How to view update details
• How to assign or ignore updates
• How to configure an update schedule

Prerequisites for managing Windows system updates with ZDM

• ZDM is enrolled in Windows Zoom Room
• Owner, Administrator, or Zoom Rooms roles

How to view update details

1. Zoom’s web portal can be accessed by signing in.
2. Once logged in, click on Update Management then click on Device Management.
3. Select Windows Update from the drop-down menu.
4. In the left-hand column, you can see the following information:
   • Details:
   • Package description. To see more information from Microsoft, click on the update and then See Details.
   • Classification:
   • Select Security, Critical, or None from the drop-down menu.
   • Publish Date:
   • The date on which Microsoft published the update.
   • Unassigned Devices:
   • Amount of devices yet to receive the update.
   • Installed Status:
   • How many devices has the update been installed on? The Installed Status of the update would be 30% if it was assigned to 100 devices and installed on 30.

You can also view device-specific update information by following these steps:

1. To see a list of devices, click on Device Management.
2. Click on the Devices tab.
3. Select your device, then click the ellipse to the far right.
4. Select Check for Updates.

How to assign or ignore updates

1. Zoom’s web portal is now available.
2. Choose Update Management from Device Management.
3. Select a range of updates or ignore them all.
   • To assign or ignore updates individually:
     • Click the three-dotted icon next to the update you wish to ignore or assign.
     • Select the devices you would like to assign an update to by clicking Assign Devices, then clicking Assign. Click Finish to complete the process.
     • By clicking Ignore this Update, you will move the update to the Ignored tab.
   • To assign or ignore updates in bulk:
     • Checkmark the updates you want to select.
     • Select Assign Devices or Ignore Updates on the top right.
4. By clicking on the Ignored tab, you can find an ignored update once it has been ignored. By clicking on Put Back, it will be moved back to the Active Updates tab.

How to configure an update schedule

1. Access Zoom’s web portal by signing in.
2. Click on Update Management, then Device Management.
3. Then click Schedule Updates.
4. Make sure you choose your Scheduled install day, your Active hours, and your Deadline for auto restarting.
5. Once that is done, you need to click Save.

Note:

Troubleshooting Windows updates can be found here.