Zoom’s primary use is to launch video conferencing with a large number of participants. For everyone to see the user, he must have a connected and properly configured camera. There are almost no problems with this on mobile devices, but problems can arise in the PC program. This article will show you how to set up your camera in Zoom on any device. We will also talk about the “Virtual Background” function. And the last section will describe possible problems with the video and how to solve them.
First, we need to get to the options page. The easiest way to do this is when the user is logged into an account on the computer:
- Click on the icon next to the “Search” field.
- A context menu will appear. In it, click on the highlighted item:
If authorization has not yet been completed, then this method will not work. But there are two others:
- For Windows – open Zoom, then expand the contents of the system tray, right-click on the characteristic blue-and-white icon, and select “Settings …”.
- For Mac OS or Linux – first connect to any conference, for example, to a test one, and then click on the indicated items.
Now visit the “Videos” section.
In it we are interested in the following options:
- “Camera” – select an input device. You need to make sure that the video from the webcam is shown in the window above. Slightly below the aspect ratio is set – the original or 16: 9 (part of the picture will be cropped).
- “Enable HD mode “ – enhances the image quality. This requires a higher internet speed.
- “Reflect my …” – a mirror image of the picture.
- “Correct my …” – a special option for processing a person in the frame. Various filters are used, etc.
- “Turn off my …” – when you enter the conference, the webcam will be hidden. You will need to enable it manually.
The Advanced section contains video processing options. It is not recommended to touch them unnecessarily.
If the picture in the preview window is not displayed correctly, then try to rotate it using the corresponding button in the upper right corner:
There are no camera settings as such the Android and iOS apps. But there are some useful options, like mute video when joining a conference. To get to this parameter will come out like this:
- Open the mobile version of Zoom on your smartphone or tablet.
- Tap on the points indicated:
- Here activate the “Always turn off …” slider.
In the video conference itself, you can return the picture by clicking on the corresponding icon: And to change the display from the front camera to the back one, tap on the characteristic icon in the upper left corner:
The “Virtual Background” function replaces the background on the video from the participant’s camera from the familiar environment to any picture or video. It is available both in a mobile application and in a computer program.
This is a very useful feature with a lot of use cases, for example, you can play a conference so that it does not take place in an apartment setting, but on an abandoned beach. In general, a huge number of scenarios.
We have described the details of using the “Virtual Background” function in separate articles:
- For computer
- For mobile phone
Solution of problems
Even when everything is configured correctly, the video may not be output. This applies to both PCs and mobile devices. First of all, you should check if another program is currently using the camera. If this is true, then it should be closed for the duration of the videoconference.
The next point only applies to the application for smartphones and tablets. Until you allow access to the camera in Zoom, it will not work. In general, this is done at the stage of installing the application, during the first launch, or when connecting to an online meeting.
But on iPhone and iPad additional steps may be needed:
- Open system preferences.
- Visit the “Privacy” section.
- Next, go to the “Camera” item.
- Find Zoom at the bottom of the list of apps.
- Enable the corresponding slider if it is disabled.
- Close the options page.
As a last resort for mobile devices, uninstall and reinstall the Zoom app. Here are links to related instructions:
- Removal procedure
- Installation on Android and iOS