Sometimes users get the zoom account doesn’t exist message while resetting their password. While some wonder why! But this message is simply an indication that the account does not exist with the given email address or zoom-specific password. Since there are four types of zoom login methods. Namely,
- With an email address and zoom provide a password.
- Single sign-on or SSO
- Facebook login
- Zoom login.
Therefore, maybe your account may have used a different login type or the email id or password is spelled incorrectly. Follow the below guideline for such a situation.
Guidelines to sort the zoom account do not exist error.
In case you are trying to reset the password but a zoom account does not exist error is coming to your screen. Then you have to get a free zoom account sign up
But then also if you know that you have an account with the particular mail id do check the following things-
- Are check that whether the email is typed correctly or not.
- You can try alternatively logging in with Google, Facebook, or SSO.
- However, you can only log in with SS, if you are having an education or business account. And if you have one then login with the SSO with the vanity URL. For instance, my company.zoom.us
How to reset Google’s password?
For changing or resetting the Google password, you have to take the help of the Gmail Password Help Center.
How to reset Facebook’s password?
For changing or resetting the Google password, you have to take the help of the Facebook Password Help Center.
The process to reset SSO or Single Sign-On password.
You can only reset the SSO password by contacting and taking the help of the IT department of the organization or the department that issued the login.
Thus, you only receive the error message of zoom account does not exist, you have logged in with a different method or by mistake have typed the email or password. For that, reset the password in the above-stated methods.
All credit- zoom.us