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 How to Use suggested replies to respond to messages in Microsoft Teams

ByCorporate Guider Home, Teams

Desktop

Occasionally, you may be asked to confirm or reply to an incoming message in Teams in just a few seconds. The easiest way to reply to this message is to pick a suggestion that appears above the box in which you type your message.

The suggested replies you see in Teams are continually improved using a machine learning model that Teams employs. Depending on your organization’s needs, this model can run on the same systems that are used to deliver Microsoft 365 services to you. There is no transmission or storage of message content outside of your organization.

Conversations made easier with suggested replies

The suggested replies feature is enabled by default. A suggested reply will appear after a few messages are sent in a row. The suggested reply is sent immediately after being selected.

Turn off suggested replies 

The suggested replies can be turned off by making use of Settings and more > Settings > General, scrolling down to Suggested replies and untick the box that says Show suggested replies in chat.

Note: Check with your admin if you don’t see suggested replies.

Mobile

A quick confirmation or routine reply is all that is needed for some incoming messages in Teams. Select a suggested reply above the box where you type your response instead of typing it yourself. You can send a suggested reply immediately by tapping it.

Tip: Let us know what you think by tapping.

As a default, suggestions for replies are enabled. It is possible to turn off suggested replies by going to Settings > Messaging and then switching off the toggle right next to it.

Note: Please check with your admin if you do not see any suggested replies.
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Frequently Asked Questions

In order to enable Suggested Replies, please follow the steps outlined below. The settings page has a tab called General, which you can access by clicking on it. Using the Teams desktop version on your Windows 11 device, scroll down to the bottom of the page and click on the General tab from the right hand side of the screen. Select the option that says “Show Suggested Replies in Chat.” and enable the checkmark next to it.
To quote a message, you have two options. The first is to right click it and then select Reply from the context menu that appears. The second way to send a quoted reply in Teams chat is to click the actions menu (…) that appears in the top right when you hover over a message. Then select Reply from the list of options in the menu.
In order to reply to a specific chat message, users of Microsoft Teams desktop can hover over the specific message, click on message actions menu (…), and select the Reply option from the menu.
By going to Settings > Account Name, you will be able to toggle off suggested responses by going to Suggested Replies.
Messages can be formatted in several ways. On the right side of the compose box. You can bold, italicize, or underline the selected text in this expanded view by selecting B, I, or U.

Shortcut: Ctrl + Shift + I

Mark your message as important with this shortcut.

Go to the File tab, and then click on the Options button. If you are selecting the Contacts category, make sure you uncheck the box that says “Automatically create Outlook contact details for recipients who do not have an Outlook address book”. The Suggested Contacts feature will be disabled as a result of this action. As soon as you finish clearing out the Suggested Contacts folder, you won’t have to worry about it again

 

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