I’m Hearing an Echo of My Voice in the Audio Conference In Webex

I’m hearing an echo of my voice in the audio conference.

I hear my own voice echoing in the audio conference.

I’m hearing an echo when I speak in the audio conference.

An audio conference may experience echo or feedback noise due to the following reasons:

• Microphones or headsets with microphones placed too close to computer speakers can cause echo in your audio conference.

• You can listen to the audio from your computer speakers through your microphone if it’s playing through your speakers.

• Your telephone or mobile device speaker should play the conference audio into your microphone if it is playing through your device.

Connecting to an audio conference using the ‘Call Me’ or ‘I Will Call In’ options requires the following steps:

• Using the options ‘Call Me’ or ‘I Will Call In’, disconnect from the audio conference.

• Instead of using the phone’s loudspeaker, use a headset or handset to receive audio.

If you plan to connect to your audio conference using ‘Call using computer’ or VoIP, follow these steps: 

• In case the echo continues, proceed to the next step after testing your audio after each troubleshooting step.

The problem can be corrected by:

• Consider moving your headset or microphone away from your speakers.

• Use your headset or earphones instead of your desktop speakers to hear the audio from the conference. Ideally, you should use high-quality headphones that have an integrated microphone. It is usually better to use headsets with 3.5mm audio jacks than wireless or USB headsets.

• Audio input settings are automatically adjusted in Webex Meetings using the audio input control.

Webex – Preferred Audio Settings
Make sure your audio settings prevent background noise when using Computer Audio without a headset.

Windows

Users of Windows should follow these steps:

The preferred setting is to muffle all other sounds. Check by following these steps:

1. The speaker icon can be found at the bottom right of your screen. Click on it to open it.

2. Go to the Sound Settings page.

3. Click on the Sound Control Panel icon.

4. Click on the Communications tab.

5. Select ‘Mute all other sounds’.

6. Then click OK.

Mac

Mac users should follow these steps:

A midpoint setting for the Input Volume is recommended. Check by following these steps:

1. System Preferences can be accessed from the Apple menu.

2. Sound is open.

3. Click on the Input tab.

4. The input device should be selected as well as the input volume.

5. As a preferred setting, move the slider scale to the midpoint.

6. The settings will be saved when you close the window.

Frequently Asked Questions

How do I fix audio in Webex?

Make sure that the Default Speaker option is selected

The microphone mute button can be disabled by clicking the caret. Use the correct speaker and microphone for Webex. The “Test” button can be accessed by clicking on Settings in this menu. The sound will be played through your speakers once you click that button.

How do I improve audio quality in Webex?

The sound quality of your computer and speakers may be poor if your sound card, microphone, or speakers are outdated. Ensure that your audio driver is up-to-date as well. Record your meetings using Webex Audio for best results.

How do I find my Webex audio settings?

Select Speaker, microphone, and camera from More options during the meeting. You can test your speaker by clicking the Test option in the Speaker menu. If you don’t hear anything, see if you can adjust your output volume slider or change the speaker device in the drop-down list. Speak into your microphone after clicking Test on the Microphone menu.

Why is my voice echoing on Webex?

It is generally caused by a device or participant in the same room picking up the audio from a participant over the microphone of that same participant. A conference can be minimized by muting all lines, then unmuting those participants who need to speak.

Why my voice is not audible in Webex?

Check that your headphones are set to their default settings (or whatever device you are using). By clicking the appropriate icon, you can set the defaults. To ensure the WebEx audio volume is not muted on the computer, make sure your headphones (or whatever device you’re using) are not muted (bottom right).

How do I enable voice on Webex?

Go to Webex Meetings. Click Meeting settings from the drop-down menu. Check the boxes next to the audio settings you want by clicking Audio.

All images and contents credit goes to help.webex.com