Install and set up Webex Productivity Tools for Windows

There is a separate package called Webex Productivity Tools for Windows from WBS39.10. From WBS41.2, the Windows version of Productivity Tools no longer supports integrations with IBM Lotus Notes, IBM Sametime, Microsoft Lync, and Internet Explorer.

Final Webex Productivity Tools release for Windows

There is going to be a last release of Productivity Tools for Windows with the release of version 42.6 in June. Those customers who are using Microsoft Outlook should move to the Webex Scheduler add-in if they wish to schedule Webex meetings from within Microsoft Outlook.

If you would like more information on migrating to the Webex Scheduler Add-In, you may want to take a look at the Migrate from Productivity Tools to the Webex Scheduler Add-In help article.

Install Webex Productivity Tools

There may also be the possibility that the site administrator will perform a bulk installation at your company of computers at their site. In order to get more information, see the IT Administrator Guide for Mass Deployment of the Cisco Webex Meetings Desktop and Productivity Tools.

The Webex Productivity Tools can also be downloaded and installed manually if necessary.

Before you begin

Please ensure that the following minimum requirements are met on your computer prior to installing Webex Productivity Tools:

• For your computer to be able to run this software, you need administrator privileges.

• In order to find out which operating systems, browsers, and other minimum system requirements are supported by Webex Cross-Platform Feature Support for Services and Platforms, see the section below.

1. Go to your Webex site and log in.
2. Click on the Downloads option in the left navigation bar.
3. Under Cisco Webex Productivity Tools, under the Downloads section, you will find a download option.
   • A dialog box appears allowing you to download the file.
4. The installation programs need to be saved to your computer before you can use them.
   • Installation files with the .msi extension are usually referred to as .msi files.
5. Follow the instructions for Productivity Tools in the installation file and run the installation file.
6. The URL and username for your Webex site, as well as your password, need to be entered here.

 

What to do next

In the Preferences dialog box, you can make the following changes once the installation has been completed:

• Your account settings, desktop settings, and Meet Now settings may need to be verified or changed

• Select the applications for which Webex Productivity Tools will be used

Set up Webex Productivity Tools

1. You can set up the Webex Productivity Tools in Microsoft Outlook, or check your settings, by selecting the Preferences button from the Schedule Meeting menu.
   • Upon clicking the Preferences button, the Preferences dialog box appears.
2. The Webex site URL and your username should both be confirmed in the Account tab. Click on Change to sign out of your current Webex site and sign back in again if you wish to use a new one.
3. The options displayed on the My Personal Room tab should be confirmed as follows:
   • Personal Room name
   • Personal Room link
   • Personal Room number
   • Video address
   • Host pin
     • If you would like to update the details in the Personal Room section of the Webex site, click Edit my Personal Room on the site.
4. Click the OK button.

Frequently Asked Questions

How do I install productivity tools in Webex?

Make sure you are logged into your Webex site. Click on Downloads from the navigation bar on the left side of the screen. Select Download from the Cisco Webex Productivity Tools section on the Downloads page of the Cisco Webex website.

How do I set up Webex productivity tools in Outlook?

I would like to add Webex to the toolbar in Outlook, how do I do that?

1. In Outlook, click on the “File” button and then select “Options”
2. To install an add-in, click on “Add-Ins”
3. Using the Manage drop-down menu, select “Disabled Items” and hit the “Go” button to access the list of disabled items
4. In the “Disabled Items” window, select “Cisco Webex Meetings” from the list of disabled items and then click “Enable”.

Does Webex work on Windows 10?

Microsoft Surface Pro is able to run Windows OS on its Surface Pro tablet. As a part of Webex Meetings monthly releases, all monthly rollups of the Windows 10 operating system as well as all semi-annual updates of the OS are tested and certified.

What is replacing Webex productivity tools?

Scheduler for Webex sessions

As of May 9, 2022, Webex Productivity Tools will be replaced with Webex Scheduler as the add-in tool for Outlook Desktop Client and Outlook Web Access as the official add-in tool for Webex. The Webex Scheduler installation will be automated and the end user will be able to experience a seamless transition from the previous version to the new version.

Can I download Webex on Windows?

Having a Windows 10 or later computer is a prerequisite for using the Webex App for Windows. There is a 32-bit option as well as a 64-bit option; you need to check your system type in order to determine which installation to use: To check your system type in order to determine which installation to use: Open the Control Panel.

Does Webex work with Microsoft Edge?

If you want to add Webex to Edge, simply click on Add Webex to Edge. You will be redirected to the Cisco Webex Extension page in Edge Add-ons. You will then need to click Get, then Add extension, and wait a moment for your Audio/Video preview to appear. In the Audio/Video preview window, select Use computer audio, and then click “Test speaker”.

All images and contents credit goes to help.webex.com